Crossroads Chrysler Dodge Jeep RAM

Do your business elsewhere I took my truck in because it was stuck in 4w low Trevor the mechanic I was told was working on my car I called on Tuesday after I was told to have it there Monday I called left message never heard back called Thursday again talked to him was told I need a new transfers case and acuator which will be 3800.00 ok then I called around to several mechanics and was told repeatedly that both hardly ever go out then another dodge mechanic told me the transfers cases don’t really go out then had them call dodge itself for parts was told all transfers cases are months out can’t get them to dealerships or other mechanics right now but cross roads said they could haha well I told them don’t work on it I have someone coming to get it to get second opinion well guess what it wasn’t the transfers case they fixed the actuator and truck it good as new cost total parts and labor 500.00 so tell me why they were gonna charge me 3800.00 probably cause Trevor saw a lady come in and he could take her financially cause how will I know if it was fixed or not he wasn’t thinking this lady was gonna get a second opinion or actually check part availability DO YOURSELF A FAVOR GO ELSEWHERE IF THEY DO THIS TO PEOPLE REGULARLY AND YOU CANT TRUST THEM WHY EVEN BUY A CAR FROM THem? I even called corporate you think I got a call back ? NOPE I have never met such dishonest people in my life and I will make sure everyone knows about how dishonest this dealership is so no one else gets taken for so much money

Amber was very helpful to me getting my warranty info worked out. Much better help than the Richmond VA dealerships. Than you for your wonderful help.

Went to buy a used truck. Was quoted a decent price over the phone. Price was honored when I arrived at dealership, until I told them I didn't need their financing. Then the price of the vehicle went up.