Crossroads Chrysler Dodge Jeep RAM in Prince George including address, phone, dealer reviews, directions, a map, inventory and more

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4510 Whitehill Blvd
Prince George, VA 23875

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Sales: 866-232-5809

Used Cars: 866-232-5809

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Crossroads Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very dishonest

Reviewed by Gayle from Dinwiddie vaApril 26, 2022

Do your business elsewhere I took my truck in because it was stuck in 4w low Trevor the mechanic I was told was working on my car I called on Tuesday after I was told to have it there Monday I called left message never heard back called Thursday again talked to him was told I need a new transfers case and acuator which will be 3800.00 ok then I called around to several mechanics and was told repeatedly that both hardly ever go out then another dodge mechanic told me the transfers cases don’t really go out then had them call dodge itself for parts was told all transfers cases are months out can’t get them to dealerships or other mechanics right now but cross roads said they could haha well I told them don’t work on it I have someone coming to get it to get second opinion well guess what it wasn’t the transfers case they fixed the actuator and truck it good as new cost total parts and labor 500.00 so tell me why they were gonna charge me 3800.00 probably cause Trevor saw a lady come in and he could take her financially cause how will I know if it was fixed or not he wasn’t thinking this lady was gonna get a second opinion or actually check part availability DO YOURSELF A FAVOR GO ELSEWHERE IF THEY DO THIS TO PEOPLE REGULARLY AND YOU CANT TRUST THEM WHY EVEN BUY A CAR FROM THem? I even called corporate you think I got a call back ? NOPE I have never met such dishonest people in my life and I will make sure everyone knows about how dishonest this dealership is so no one else gets taken for so much money

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

GREAT DEALERSHIP!!

Reviewed by J B Lohr from Chesterfield VirginiaMarch 14, 2022

Amber was very helpful to me getting my warranty info worked out. Much better help than the Richmond VA dealerships. Than you for your wonderful help.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are so happy to read such a great review about Crossroads Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Price Changes

Reviewed by Ron from Franklin, VaApril 10, 2021

Went to buy a used truck. Was quoted a decent price over the phone. Price was honored when I arrived at dealership, until I told them I didn't need their financing. Then the price of the vehicle went up.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Crossroads Chrysler Dodge Jeep RAM

If you're looking for a well-stocked inventory of new and pre-owned vehicles by Chrysler Dodge and Jeep you've come to the right place! At Crossroads Chrysler Jeep Dodge the qualified sales service and financial staff members strive for 100% customer satisfaction. You should always leave our dealership satisfied with your experience. Stop by our 4510 Whitehill Blvd and we'll take care of your automotive needs!

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