4175 W 3500 S
West Valley City, UT 84120

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Sales: 385-351-6955

Used Cars: 385-351-6955

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Garff West Valley Chrysler Jeep Dodge Ram Fiat

Overall Rating:

4.3 (out of 5)

78% recommend this dealer

828 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service, communication, and the staff is very

Reviewed by dmacFebruary 14, 2026

Excellent service, communication, and the staff is very friendly! Love that you receive a text message upon drop off, allowing you to easily communicate with your service advisor by text or phone anytime, as well as receive progress updates and service quotes.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Mechanics need new training on working on vehicles.

Reviewed by lavinadan80February 11, 2026

Mechanics need new training on working on vehicles. All I wanted was a recall work. But was given my truck back not working. They left fuses on the floor board they missed. We put those back in and the truck started working. So they obviously need new training.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great fast and efficient service.

Reviewed by tdFebruary 11, 2026

Great fast and efficient service. We always have great service,that is why we keep going back.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Garff West Valley Chrysler Jeep Dodge Ram Fiat

We are Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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