15711 Gulf Fwy
Webster, TX 77598

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Sales: 281-809-4534

Used Cars: 281-809-4447

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

Overall Rating:

4.1 (out of 5)

72% recommend this dealer

2160 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience.

Reviewed by JORGE.E.SALAZARFebruary 03, 2026

Great experience. No haggle price, honest and to the point. Zero stress. Jesse did a great job in walking us through the process. Cindy walked us through the loan, it has been one of my best experiences! The vehicle I bought was checked and cleaned before handing it over me. Great Job!!!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was great and completed earlier than time

Reviewed by JGDFebruary 02, 2026

Service was great and completed earlier than time provided. Recommend their service center and have a nice waiting lounge.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

oil change service takes too long.

Reviewed by THOM.BOWIEFebruary 02, 2026

oil change service takes too long. over an hour. Was not told why t took so long.always tells me what they want to fix though

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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