8181 Memorial Boulevard
Port Arthur, TX 77640
Sales: 409-403-5017
Used Cars: 409-527-3188
Sales Department
| Sun | Closed |
| Mon | 8:45am – 7:00pm |
| Tue | 8:45am – 7:00pm |
| Wed | 8:45am – 7:00pm |
| Thu | 8:45am – 7:00pm |
| Fri | 8:45am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 7:00am – 2:00pm |
See all dealerships near Port Arthur, TX that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
3.3 (out of 5)
93% recommend this dealer
425 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I have purchased many vehicles and when you send Bolton
I have purchased many vehicles and when you send Bolton Jeep an out the door quote from a competitor dealership in their area (Autonation) and they come back with a quote $4,000 more than the other dealership makes you think if they really want to sell a vehicle. I end up driving from Florida to Texas to pick up my Wrangler and I pay exactly $4,000 less than their best quote. In my opinion they were not interested in doing an honest deal. Will not considered them at all for future purchases.
Maximum rating = 5
En mi caso personal al cabo 2y luego d comprado mi
En mi caso personal al cabo 2y luego d comprado mi vehículo en sept/22 con garantía extendida efectiva desde la compra del vehiculo, SORPRESA , me engañaron totalmente mi término era 60 meses o 100k millas lo 1ro q llegara y nada d3 eso ha llegado y necesite usar la garantía q cubría mi problema cuando m dicen q estaba vencida, aquí estoy en un vaivén con los del dealer q en pocas palabras están tratando a toda costa de evitar responsabilizarse por su venta engañosa e incumplir mi contrato. Definitivamente lea bien cada acuerdo en su contrato antes de firmar, pregunte para que luego con el paso del tiempo no se vea en esta situación que estoy yo! NO RECOMIENDO ESTE DEALER
Dealer Response
Hi Nayvis, we appreciate you taking the time to share your experience and understand how frustrating this situation has been for you. Customer satisfaction is very important to us, and we value all feedback as it helps us improve. We appreciate you bringing these concerns to our attention.
Maximum rating = 5
Asked if I could put a deposit to hold a used 2022 RAM
Asked if I could put a deposit to hold a used 2022 RAM 1500 Limited until I could get there and said I understand if they can’t and would rather take a buyer in store. They said they’d hold it with a deposit. Placed a $1,000 deposit and planned to buy the truck, so I filled out a credit app to show I’m a qualified buyer at their request. 2 hours later I get a phone call saying the truck was sold. They offered me a new RAM Limited at advertised price less addendums, $20k more than I worked on my deal. I told them that’s an insult, I would have negotiated addendums out anyways. Management said this shouldn’t have happened, my credit never should have been run, and they were going to completely redo their process, so this never happens again, but sorry I was the reason why. I told them they did irreparable damage to my credit and kind of forced my hand to make a purchase in the next 14-30 days to ensure all credit inquiries get lumped into 1. Completely unethical and dishonest.
Dealer Response
We apologize that you missed out on the used truck that you were interested in. Unfortunately when multiple customers are interested in the same truck, and different sales people are working deals. It doesn't always get communicated perfectly. In this specific case another customer was slightly ahead of you in the process. We hate that this happened. One of our sales manager reached out to you. Since we didn't have another used vehicle similar available at this time, he wanted to offer you an option on a new vehicle. We certainly understand if this doesn't work for you because of the price differences. We would be happy to try to locate a used vehicle that better fits your budget. If we can assist with this please reach out to us.
Maximum rating = 5
Here at Bolton Dodge Chrysler Jeep Ram FIAT, it is our mission to be the automotive home of drivers in the Port Arthur, TX area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Find out what your used car is worth with our appraisal tool.