4611 Avenue Q
Lubbock, TX 79412

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Spirit Auto

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

1429 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a fabulous buying experience working with Mike and

Reviewed by JON@REVIVESJ.ORGJanuary 26, 2026

I had a fabulous buying experience working with Mike and Wendy. They were incredibly knowledgeable, helpful and made the transaction a pleasure. I'm thrilled with my vehicle and thankful for all their help!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bill Chappell, GSM

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

AMAZING TEAM!

Reviewed by W.hiller401January 23, 2026

AMAZING TEAM! EVERYONE WORKED TOGETHER TO GIVE US THE BEST EXPERIENCE AND SMOOTHLY TRANSACTIONS! AN AMAZING JEEP REDEGADE TRAILHAWK NOW BELONGS TO US! YAY US!!!!!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spirit Chrysler Dodge Jeep Ram are glad to have you as a customer. Bill Chappell, GSM

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience with the Service Dept.

Reviewed by ScBr7January 19, 2026

Great experience with the Service Dept., everyone was friendly and helpful. A good honest company and I plan to bring my vehicle back in the future.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bill Chappell, GSM

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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