21777 Katy Fwy
Katy, TX 77450

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Sales: 877-974-3569

Used Cars: 877-873-3526

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Chrysler Dodge Jeep Ram Katy

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

2067 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience at AutoNation CDJR Katy.

Reviewed by Ale Villanueva from Katy, TXDecember 04, 2025

I had a great experience at AutoNation CDJR Katy. Rafael was my sales rep and he explained everything clearly, answered all my questions, helped me feel at ease about any doubts I had regarding making a big purchase, and worked hard to make sure I felt comfortable with the best deal they could possibly get. Gerardo in finance was just as great. He was knowledgeable, very easy to work with, and even made signing paperwork fun. The whole process was smooth and efficient! But what really stood out to me from this dealership was the degree of professionalism and honesty. When an issue came up, instead of brushing it off, they were upfront and fixed it quickly. That kind of integrity and proactive protection of customer trust is rare. And it?s the reason we?ll definitely come back here for my husband?s car and my next car, as well as refer my friends and family, because outstanding customer care like this deserves to be shared and celebrated. If you want an honest dealership that treats you with respect, values transparency, and truly cares about its customers, AutoNation CDJR Katy is the place to go!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Maximum rating = 5

5.0 (out of 5)

Christian did a great job handling a tough situation and

Reviewed by Justin Davis from Katy, TXNovember 28, 2025

Christian did a great job handling a tough situation and coordination with body shop. Responsive and worked diligently to make things right. Thanks Christian will be back for next service visit.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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5.0 (out of 5)

My experience here was very good.

Reviewed by Martin Baumgart from Houston, TXNovember 28, 2025

My experience here was very good. There was no pressure, Santiago was trying to make all my wishes come true. On the end I leave with my beautiful new blue Rebel. If I need in the future again a new car, I?ll be buying it here again. And if the quality of the car the same as the sales process then I?m very happy for a long time.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Martin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Maximum rating = 5

About AutoNation Chrysler Dodge Jeep Ram Katy

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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