Northwest Chrysler Jeep Dodge RAM in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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19616 Northwest Fwy
Houston, TX 77065

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Northwest Chrysler Jeep Dodge RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

47 out of 68 people said they would recommend this dealer

1 (out of 5)

Liars

Reviewed by Frustrated in Houston, TXApril 24, 2021

I called ahead to make they had the vehicle I was coming to see because it was an hour drive to get there. They assured me it was there but it was not. When I arrived they told me it sold the previous day! What a waste of my time!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

My trip to the service department

Reviewed by Donald Malinowski in Chappell Hill, TexasFebruary 25, 2021

I drove up to the dealership. The young lady greeted me at the door and what she could help me with. I told her I was there for a oil change. She went out to inspect the car. She showed me that my alignment was out. Most of the time I spot things like that. She scheduled it in at my appointment. They told me that they would give a ride home. But I told her it was to far. She set me up with a loaner car. That way I could take care of some business while I was in Houston. It really didn’t take long and they called and said it was ready. I really loved the service that Mel Hanvelt provided.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Dodge

Reviewed by Owen in Cypress, TxMarch 15, 2017

Great dealership. Salesperson was very helpful in locating the exact vehicle I wanted. I would definitely recommend this dealership to a friend.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Northwest Chrysler Jeep Dodge RAM

Northwest Chrysler Jeep Dodge Ram has been serving Houston for over 30 years. Our Motto of "We Hear You" is our commitment to providing you with the best experience in the automotive industry and our team is committed to making it a memorable experience.

Hola! Tenemos varios miembros del equipo de habla hispana que estan listos para ayudarle a encontrar el vehiculo perfecto para sus necesidades. La satisfaccion del cliente es importante para nosotros y queremos hacer todo lo posible para ayudarle a tener una experiencia de compra sin problemas. Llamenos o envienos un correo electronico hoy para comenzar su busqueda de un gran vehiculo nuevo.

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