Mac Haik Dodge Chrysler Jeep Ram Katy Freeway in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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12111 Katy Fwy
Houston, TX 77079

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Mac Haik Dodge Chrysler Jeep Ram Katy Freeway

Overall Rating:

3.2 (out of 5)

57% recommend this dealer

65 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CUSTOMER SERVICE

Reviewed by D. Thomas from Houston, texasMay 15, 2021

They have soooooo many people waiting it look like a hospital emergency room. They advertised a car online and refuse to giv same price in person

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.7 (out of 5)

No Hassle, No Hustle, No Problem!!!

Reviewed by Samwelder from HoustonMarch 18, 2021

Charles Jen put me in a brand new 2021 Dodge Durango a couple of days ago. He was honest and truthful throughout the whole process. Something you do not get when purchasing a vehicle. I really appreciate it Charles, I look forward to doing business with you again. Thanks....

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave us a review! We are so glad Charles took such good care of you here at Mac Haik Chrysler Dodge Jeep Ram, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your 2021 Dodge Durango!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Glad for my Gladiator

Reviewed by Chris "One Glad-- owner" from Houston, Texas 77065February 19, 2021

Went in to check out a Gladiator. Me and my wife are avid campers, and needed something to pull our future tear drop camper. Offering full transparency to the sales manager, I shared my car buying frustrations and concerns. To my surprise, he addressed my concerns and acknowledged that there had been some opportunities he and his team were working very hard to change. Well, I have to say, whatever issues they might have had were no where in sight when I visited. Staff was friendly, Will was engaged, and I left with my new 2021 Jeep Gladiator, just in time for a trip to Colorado next week.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Chris, thank you for taking the time to leave us a review! It was our pleasure to assist you and your wife with the 2021 Jeep Gladiator purchase here at Mac Haik Chrysler Dodge Jeep Ram, and we will certainly let Will and our team know that you appreciate their help. Safe travels!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Mac Haik Dodge Chrysler Jeep Ram Katy Freeway

After 30 years in the automotive industry Mac Haik Automotive knew there was a better way for customers to buy a pre-owned vehicle.

Over the past 2 years we developed a system to buy cars nationwide providing our customers with the highest quality and lowest priced pre-owned vehicles available anywhere.

Our Marketing Analysts track and locate vehicles nationwide in depressed markets allowing us to pinpoint the best pre-owned vehicles at the best price. The more we look the more great cars we find more than our dealership group can handle.

It became obvious we needed a retail outlet?one that would provide a hassle-free buying expe

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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