Dick Poe Dodge Ram

Took my minivan in two years ago, yeah two years ago. It was under warranty (lifetime). Dick Poe dodge said that I needed a new engine. At the time it had 148,000 miles on it. They said they did a compression check and I had 3 bad cylinders. We went back and forth for a year and half. They refused to fix or replace the engine unless I canceled the remaining warranty. After having my minivan for a year and a half, I had to have it towed. I got a second opinion from another shop. Turns out there never was an engine problem, it was all electrical. Now they refuse to pay for the repairs after offering $9100 to replace the engine that didn't need to be replaced after all, even though all the repairs came to a lot less than $9100. Stay away from Dick Poe Dodge. They lied to me. I will never by another Dodge again. Buyer beware. Don't trust them or their warranties.

Took my minivan in two years ago, yeah two years ago. It was under warranty (lifetime). Dick Poe dodge said that I needed a new engine. At the time it had 148,000 miles on it. They said they did a compression check and I had 3 bad cylinders. We went back and forth for a year and half. They refused to fix or replace the engine unless I canceled the remaining warranty. After having my minivan for a year and a half, I had to have it towed. I got a second opinion from another shop. Turns out there never was an engine problem, it was all electrical. Now they refuse to pay for the repairs after offering $9100 to replace the engine that didn't need to be replaced after all, even though all the repairs came to a lot less than $9100. Stay away from Dick Poe Dodge. They lied to me. I will never by another Dodge again. Buyer beware. Don't trust them or their warranties.

Parts department Manny went above and beyond to get us the correct part and accessories. Helped us tremendously! He is very knowledgeable, courteous and professional! Thanks Manny!!