Boerne Dodge Chrysler Jeep RAM in Boerne including address, phone, dealer reviews, directions, a map, inventory and more

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30300 Interstate 10 Frontage Rd
Boerne, TX 78006

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Boerne Dodge Chrysler Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

59 out of 76 people said they would recommend this dealer

1 (out of 5)

Buyer beware

Reviewed by Preston in Georgetown, TXOctober 30, 2020

BUYER BEWARE Dodge/Ram needs to remove these kind of dealerships. On Nov. 29 2020, I was working with Renee Cravey and Nicholas Gonzales on a Ram 2500 that caught my eye on the Boerne DCJ website (Stock number G267816. Price looked good (MSRP of 47,060.00 with a savings of 7,030.00 for a price of 40,030.00) and was planning on taking a drive to see the vehicle when I asked for 'what are all the fees that will be associated with this purchase'? Nicholas Gonzales responded with '1,499.00 for GPS (a tracking device), 875.00 for paint/interior protection, 875.00 for dent/theft protection, 479.00 for window tint, and 1,000.00 for a 3 year maintenance agreement. I asked Nicholas Gonzales for documentation of what these additional fees were for. He responded with: "The Apex “GPS” system is a hardwired unit that designed to recover your vehicle if it is ever stolen from you. You as the owner will be able to track it 24/7, so if you lend your 2500 out to a friend/ family member. You can also see battery life, amount of Gas you current have and also set alerts to speed and geographic boundaries. Window tint is installed to every unit that does not have any from the factory, it is a lifetime warranty as long as you own the truck. Paint protection is applied to all of our vehicles when they come off the transit truck from factory. This also includes a showroom detail once a year for 5 years. Helps maintain and protect your investment. The dent protection is any paint-less dent repair. This also includes the resolving of any surface scuffs or scratches on the vehicle. 3 Year maintenance is 2 Full synthetic oil changes a year for 3 years. It is also inclusive of all your tire rotations. The unique benefit to this is that it is VIN specific thus you can get this done at any Mopar Service station across the USA." I thought insurance covered you if your vehicle is stolen, so why do you need the Apex GPS system? Oh that's right, so not only can I track my vehicle but so can someone else...like the finance company. You want me to give you 1,499.00 so you can track me, I don't think so. Paint protection, well, what is this protection? I can wax my vehicle just fine. Also, there is no mention of interior protection. Again, what is this protection that is not even mentioned? Dent protection, doesn't your insurance cover damage to the vehicle. Why do I need to spend 875.00 in addition to my insurance. No, thank you. 6 oil changes for 1,000.00, that comes to 166.67 per oil change. Again, No thank you. I then asked him to remove those upcharges, which Nicholas Gonzales refused. So, for an upcharge of 4,728.00, which is not wanted or needed (I need to also note the window tint DID come installed from the factory, which Nicholas Gonzales had also refused to remove that upcharge). Nicholas Gonzales now claims the truck is still aggressively priced. Really, NO it's actually not even close to what other dealerships are asking. It's much higher with the additional items that are forced upon the client. This dealership gets an F for posting prices that are not even close to what the actual price is. I have been asking myself why they would do this, and the only conclusion I can come up with is they are con artists, morally indignant, and outright liars. Before you sign on that dotted line, take a very hard look at what they are giving you. Better yet, just stay away from this dealership!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Mr Ray Dumad

Reviewed by Ray C Dumas in San AntonioApril 27, 2020

Great job came in for tire rotation and balance. Servuce Department made a mistake and gave me an oil change which I had done 2 days prior. They realized their mistake ordered the Amzoil I use and oil filter changed oil and filter at no charge and because it required me to travel back and forth to thm there was no charge for the tire rotation and balance. They were courteous and treated me well through the all experience.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Dream Dodge

Reviewed by Charlie and Joann in Long Island, New YorkSeptember 02, 2016

Boerne Dodge Amazing! Outstanding! Accommodating! Those are only a few of the many positive adjectives that come to mind in our dealing with Boerne Dodge. Searching over the Internet for a one ton Ram 4 wheel drive with an assortment of particular options, we narrowed our search to 75 miles from San Antonio. We texted and emailed many dealerships who advertised that they had such a vehicle. Many handed us off to other internet services or did not have the vehicles they promoted on the web. From our very first contact with Boerne they were helpful and honest. The Internet salesman was helpful and assured us that they had the vehicle on their lot and we could come down and check it out. This is where Boerne really stepped up to the plate. I explained we were in New York and I would have a relative come in on Saturday and they would be driving over an hour to get there so please make sure the vehicle is there. They assured me it would be there and if there was a problem they would contact us. Our son met with the Internet salesman (who I believe was Jason) and he would hand him off to a salesman. Saturday, my son arrived and was introduced to Anthony Thelmann who proceeded to pull up the vehicle close enough to the showroom so that we could FaceTime using their wi-fi and virtually view the Ram Truck with every one of the options we had asked for. Not only were they knowledgeable about the vehicle they were extremely patient with my numerous questions from my virtual vehicle inspection. The team at Boerne made us a phenomenal offer and we bought our dream Ram right here over FaceTime. My son signed some intent papers and gave them the necessary information. Paperwork was overnighted to us. Any phone calls for clarifications were met with patience and thoroughness. We arranged financing through our own credit union and sent back a deposit with the paperwork and as they say the rest is history. We drove out to Texas with the bank check for the balance and because we were arriving earlier than expected called and asked if we could pick it up a day earlier than scheduled. Once again they went out of their way to accommodate us. Anthony was waiting outside for us when we arrived and after the necessary paperwork with Brian....who was also a gem, Anthony spent time going over the vehicle with us and dispensed a wealth of knowledge about our Ram. Boerne sent us off assuring us if we needed anything just call. I write this review as we drive back to NY to finalize the sale of our home and look forward to returning back to Texas. As I reflect on this whole transaction I realize this was done from 1800 miles away with constant reassurances from Boerne and absolutely no angst or worry for us. We arrived Saturday at 9 in the morning and drove away by 11:00 It was seamless! What a joy to deal with professional, friendly people.

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Boerne Dodge Chrysler Jeep RAM

Why buy from Boerne Dodge Chrysler Jeep? We are committed to providing transparent, genuine and authentic customer service. We value our customers and community. We have a wide selection of New and Pre-Owned vehicles to meet the needs of all our customers.

Just 10 miles outside loop 1604 on I-10 West, Exit Scenic Loop Road.

We look forward to being YOUR car dealer! Call (830) 981-8000 and schedule your test drive today!

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