Gossett Chrysler Dodge Jeep Ram Fiat in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

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1901 Covington Pike
Memphis, TN 38128

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Sales: 901-302-9859

Used Cars: 901-302-9820

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Chrysler Dodge Jeep Ram Fiat

Overall Rating:

3 (out of 5)

46% recommend this dealer

61 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CROOKS

Reviewed by Bizzybee from Memphis TN May 12, 2022

BEWARE Gossett staff are a bunch unethical LIARS. Sold me a bad 2018 Mazda CX-5 that they knew was no good. Found the former owners repair orders in which should the PCM and air conditioner were no good. They kept giving them the run around on fixing the issues. Had to have them both replaced by Norcross Mazda who are bunch unethical morons as well. Don't do business with these CROOKS !

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We apologize that you are having issues with your vehicle. We do not sell customers vehicles that have issues that we know of and always strive to give our customers that best value. Please give David our GM a call at your convenience so that he can better understand what problems you are having.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

i have stopped buying any vehicle from gossett from...

Reviewed by ashawantiquesOctober 20, 2021

i have stopped buying any vehicle from gossett from Porsche's to jeeps , the service department cant seem to fix anything correctly or diagnose the issue !

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We apologize for any issues you may have had during your recent service visit. While we strive to make sure all our customers are handled in a timely and professional manner at all times, unfortunately the pandemic has caused some unavoidable issues with employees and technicians out sick due to Covid. While the wait has been extended for service due to unforeseen circumstances, we will always give you top notch service no matter what and strive for all our customers to receive 5 Star Service. We hope that we can earn your business again in the future.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I always use Gossett for service work. This time I took...

Reviewed by lccSeptember 11, 2021

I always use Gossett for service work. This time I took my off brand truck in for a no start condition. Mr Jones met me on the service drive, told him my problem , when truck checked out , he called me and all it needed was a battery. I am so thankful for a trustworthy place for all my vehicles. Thank you Mike Jones, and for Scott in parts who found correct battery I will be back for all my service , Thanks

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for the kind words. I'll be sure to pass your praise to Mike and Scott-I know they will appreciate that. Thank you for your business and we look forward to seeing you again.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Gossett Chrysler Dodge Jeep Ram Fiat

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett

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