225 Callahan Drive
Knoxville, TN 37912

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Hours Toggle

Sales Department

Sun Closed
Mon 9:30am – 8:00pm
Tue 9:30am – 8:00pm
Wed 9:30am – 8:00pm
Thu 9:30am – 8:00pm
Fri 9:30am – 8:00pm
Sat 9:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of North Knoxville Chrysler Dodge Jeep Ram

Overall Rating:

1.5 (out of 5)

23% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This place is a scammer dream.

Reviewed by Scan Dealership from Knoxville TNAugust 27, 2025

This place is a scammer dream. What a money scam of a place this is. Warranty just means they got extra money out of you and "it's not covered" is their policy. All they seemed concerned about was getting a good review on the survay. SCAM Dealership

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

I purchased a vehicle this Saturday and it broke down

Reviewed by Ann Rhea from Powell, TennesseeOctober 21, 2024

I purchased a vehicle this Saturday and it broke down Sunday Service manager had my Sales rep tell me too bad as is I will never buy here again. Also found lotto tickets in vehicle after it was detailed. I thought buying from a dealership would have been a better experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

They won’t even let.

Reviewed by Keith from LafolletteFebruary 10, 2024

They won’t even let. Drive up the hill to look at new vechiles how’s a person suppose to buy anything recommend to go else were

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, we are sorry to inconvenience you with this policy. However per our insurance, we cannot allow customers to drive through the lot. We can and will drive you around in one of our vehicles, all over the lot until you find what you are looking for, though!

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Maximum rating = 5

About North Knoxville Chrysler Dodge Jeep Ram

We want you to be comfortable when you step into our facility. You will be able to relax at one of our many customer lounges or grab a snack or a frosty beverage at our top-shelf cafe or browse the Jeep customization center while enjoying a simple and easy shopping experience. Every detail was created with your comfort in mind. We know you will be comfortable with the price and vehicle you choose, we also aim for the environment to be comfortable as well.

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