869 E Stone Dr
Kingsport, TN 37660

Get Directions

Sales: 423-799-3403

Used Cars: 423-799-3403

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Tri-Cities Chrysler Dodge Jeep Ram

Overall Rating:

4.1 (out of 5)

73% recommend this dealer

280 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Salesperson was great, wasn’t pushy as some are.

Reviewed by MARDY.ROBERTSJanuary 15, 2026

Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Overall I had a good experience with both salespeople and I’m very happy to have another new Jeep.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very excellent service.

Reviewed by EClarkJanuary 04, 2026

Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Third time since purchase on 11/13/2025 that the car has

Reviewed by ElizabethJanuary 01, 2026

Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Tri-Cities Chrysler Dodge Jeep Ram

Need financing on a Dodge Chrysler Jeep or Ram in the Tri-Cities region including Johnson City Kingsport or Bristol TN? Our financial specialist at Tri-Cities Dodge are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Tri-Cities Dodge to work with you to obtain financing in the Tri-Cities region of East Tennessee. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will expertly walk you through the entire process. Call now

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top