1550 Interstate Drive
Cookeville, TN 38501
Sales: 931-287-2971
Used Cars: 931-287-2971
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Cookeville, TN that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Last oil change was done here.
Last oil change was done here. But due to costs, decided to change my own oil. Went to change my oil on the truck and found my drain plug was rounded out and way over tightened. It was so bad, I broke the socket. Easy cheap fix, yes. But it was an unecceary annoyance.
Dealer Response
I'm sorry to hear that the oil change you received from us delayed your oil-change efforts and caused additional frustration for you, due to a rounded-out drain plug. As a valued customer, we never want to add to your worries in any way. To show our appreciation for bringing this situation to light, we'd like to honor a discount for your next visit with us here at Cumberland Chrysler Dodge Jeep Ram. Please feel free to reach out directly and mention this review so that we can make sure you are well taken care of! Thank you again for taking the time to provide us with valuable feedback about your experience. Our team strives to ensure all customers leave fully satisfied.
Maximum rating = 5
Always so friendly and helpful.
Always so friendly and helpful. Customer service is a real stand out. I feel so comfortable bringing my car in.
Dealer Response
Happy to be of service
Maximum rating = 5
I was very happy with the service was kept updated with
I was very happy with the service was kept updated with the progress of the problems and what it took to fix the truck. I did not like the storage fee.
Dealer Response
Thank you for your kind words about the service you experienced at Cumberland Chrysler Dodge Jeep Ram. We are delighted to hear that our team kept you updated with the progress on your vehicle and we appreciate your feedback. We understand it can be inconvenient when charges are not expected or planned, however storage fees allow us to keep providing the same level of service our customers have come to expect from us. Ultimately, we're always here to help work out an arrangement for everyone involved which better suits their needs. We strive to provide a five-star customer experience and hope you'll take advantage of our services soon in the future.
Maximum rating = 5
Cumberland Chrysler Dodge Jeep Ram is proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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