Columbia Chrysler Dodge Jeep Ram Fiat in Columbia including address, phone, dealer reviews, directions, a map, inventory and more

106 S James Campbell Blvd
Columbia, TN 38401

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Sales: 931-246-4947

Used Cars: 931-548-4299

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 4:00pm

Reviews of Columbia Chrysler Dodge Jeep Ram Fiat

Overall Rating:

4 (out of 5)

81% recommend this dealer

491 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Poor customer service and dishonest management

Reviewed by Upset mama bear from Florence,ALSeptember 12, 2023

They will never get a good word or review from me. Not after how we were treated after recent purchase from them. What seemed like good deal was hiding all the bad and they refuse to make it right.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (931) 548-0109 to share more details about your visit so we can make things right.

Overall Facilities 2

Customer Service 2

Buying Process 4

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

My car was missing and service department find ny car

Reviewed by eliran.ganonSeptember 12, 2023

My car was missing and service department find ny car and send to meato my door , so nice and excellent service

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Eliran, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

STAY AWAY!!!!!

Reviewed by James from Murfreesboro Tn.September 09, 2023

wish i could leave negative stars....found truck online...i live almost an hour from dealership so i emailed offer for truck...offer accepted...drive to dealership..test drove and agreed to buy truck...time to sign paperwork and salesman says he can't sell me truck for agreed price and tried to jack me for another $3800.00...classic bait and switch scam...Stay away from these scammers!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi James, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Columbia Chrysler Dodge Jeep Ram FIAT. We would like to make this up to you if we still can. Please contact us at (931) 548-0109 so we can work with you to make this right.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Columbia Chrysler Dodge Jeep Ram Fiat

Thank you for visiting Columbia Chrysler Dodge Jeep Ram! We are proud to offer an amazing selection, incredible savings and low prices.

Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.

Count on us to give you the best selection the lowest prices and the best offers.

Ready to buy? Get a price quote before visiting the dealership.

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