Columbia Chrysler Dodge Jeep Ram Fiat in Columbia including address, phone, dealer reviews, directions, a map, inventory and more

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106 S James Campbell Blvd
Columbia, TN 38401

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Sales: 931-683-0218

Used Cars: 931-246-4414

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 4:00pm

Reviews of Columbia Chrysler Dodge Jeep Ram Fiat

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

466 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Henry assist me with a car but I can tell he was trying

Reviewed by Tony July 09, 2022

Henry assist me with a car but I can tell he was trying to just get rid of me cause he had an attitude and really wasn't helping. Then he must have not notice my friend in the car cause he heard him say he is black he can't afford it

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Tony, Please know that we take your feedback seriously. We would like the opportunity to communicate with you directly about your experience. If you are willing, please contact me so that we can discuss this further. Thank you, Wendy Stacy Sales Manager 931-380-0800 x3202 WStacy@CDJRColumbia.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The best dealership in town

Reviewed by Kanasha Patton from Columbia,TnApril 02, 2022

I would like to take the time out to thank Columbia Chrysler for being very dedicated to making sure I left their lot with a car. ( the one I wanted at that)! They were so good with making an offer that best fit my needs. I can’t thank them enough. I would call a blessing but I have to say they put in a lot of work to assure I would have the car I wanted. Im so happy and I have to thank the whole team. This process was like lifting a motor out of a car with ONE hand.🤪They put a lot of effort into helping me out. Bradley was my main source from jump on assisting me with a trade-in for my new ride. He really put a great amount effort to get me approved with this deal. As I mentioned, EVERYONE worked as a team to complete the whole process and I Thank ,thank ,thank you all so much!!!!!!!!! Remember: You all can conquer ANYTHING with all that hard work y’all put in. This kind of work will forever make a customer satisfaction guaranteed !! Good job!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Kanasha, We understand it's a big decision where you purchase your car, and we are grateful to have been chosen. Congratulations on getting the car you wanted. It is great to see that our Sales Team went above and beyond for you here at Columbia Chrysler Dodge Jeep Ram FIAT. If you have any additional needs or questions, we will be more than happy to assist you.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

I brought my 2019 Jeep in cash 2 1/2 years ago from this

Reviewed by KJ March 15, 2022

I brought my 2019 Jeep in cash 2 1/2 years ago from this dealership. Never had any issues or problems with anyone until this evening. How is this person a sales manager!! He is rude , a liar and very disrespectful. I got a call right before the service department closed to pick up my Jeep . Once I got there they just closed . He tried to be smart by saying i should have made arrangements to have my keys brought up front for after hours pick up .How would I know they were closing soon after i got off the phone with the service department if he didn't mention it to me. I ask if it's someone he can call to get my keys , because I wouldn't have a ride back up there tomorrow. He turns and walk away and sat down in his office and started a conversation with another sales person. I'm standing there in front of his office thinking he was calling someone . Nope , he basically was in full disrespectful mode and sat there having a whole conversation with a sales person. I went outside told my husband what happened and he comes in to address him. This dude lied to my husband and said I walked away so he thought the conversation was done. Now I'm very upset that not only has he been rude and disrespectful. But you lying on me. Another sales manager over heard the dispute and offered to assist with any problems. He went back there got my kids and checked me out. So all this could have been avoided !!! I wouldn't recommend anyone , especially a woman to purchase a vehicle from him .

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Please know that we take your review very seriously and would appreciate the opportunity to speak with you regarding any interaction during your sales visit that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Wendy Stacy Sales Manager 931-380-0800 x3202 WStacy@CDJRColumbia.com

Overall Experience 4

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Columbia Chrysler Dodge Jeep Ram Fiat

Thank you for visiting Columbia Chrysler Dodge Jeep Ram! We are proud to offer an amazing selection, incredible savings and low prices.

Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.

Count on us to give you the best selection the lowest prices and the best offers.

Ready to buy? Get a price quote before visiting the dealership.

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