393 S Byhalia Rd
Collierville, TN 38017

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Sales: 877-586-7291

Used Cars: 901-446-2357

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Collierville Chrysler Dodge Jeep Ram

Overall Rating:

3.5 (out of 5)

79% recommend this dealer

345 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not even a 0 star rating!

Reviewed by So Disappointed September 09, 2025

Not even a 0 star rating! Worse customer service in the service Department! They all Lie

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Will Brigance General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible service and crooked sales team.

Reviewed by CarCollector600September 02, 2025

Terrible service and crooked sales team. Marks up parts 70% and can’t diagnose a thing

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Will Brigance General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ideal purchase experience!

Reviewed by thomas.gageJuly 15, 2025

Ideal purchase experience! We were looking for a Jeep that had the cool factor (we have a home near the beach) and also had great gas mileage. The dealership guided us through options, but the BEST part, is that they called us when incentives were all aligned. Result, we were able to purchase a Wrangler 4xe with a nicer trim option (Unlimited) than we had expected. The trade-in process was very simple and we got $1,500 more for our sedan than we had expected. We opted for home delivery and the dealership also arranged pickup of our trade. This was a pretty simple process and communication was great. A few days after receiving the vehicle, and then a month later, we received a follow up call asking if we had any concerns or needed help learning how to take the detachable roof off. Yes, I plan to purchase my other Jeep Grand Cherokee at this store as well in the near future.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Collierville Chrysler Dodge Jeep Ram

Collierville Chrysler Dodge Jeep Ram is a dealership located just a short distance from Memphis and Mississippi. A Full in-house Service Department that can do it all, including modifications! At Collierville Chrysler Dodge Jeep Ram we believe in building lifelong relationships with all of our customers. Contact us today and speak to one of our Product Marketing Specialists. Collierville Chrysler Dodge Jeep Ram "Right on the corner and right on the price!!!" #1 Chrysler Dodge Jeep Ram Dealer Mid-South Exclusive AEV Customization We Do Full customs as well!!

393 South Byhalia Road
Collierville TN 38017

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