Collierville Chrysler Dodge Jeep Ram

We recently purchased a Jeep from this dealership for my 16 year old daughter. Within a month of purchasing the vehicle my daughter was driving it and a shock broke, we took it to our mechanic to have it fixed and looked over and he told us the vehicle was unsafe for her to drive. Not only were the shocks bad but there were a lot more issues. We had purchased a warranty for the vehicle only to find out that nothing was going to be covered because the Jeep was modified and was told by the warranty company that the dealership should not have sold it to us. The customer service we have received from the dealership has been horrible, the Sales Manager Anthony needs some serious service skills. His solution to us was to bring the vehicle back to them (which we live 5 hrs away and the vehicle is not drivable) and they would split the cost with us, seriously there is no way I would trust their service department to do any work for us knowing that they sold us an unsafe vehicle from the beginning. I would strongly discourage anyone from buying from this dealership. There lack of accepting any responsibility for putting my daughter is a dangerous vehicle is totally unacceptable!

Brian Putt helped me find the PERFECT truck to work double duty as mom-wagon and horse hauler. The RAM 2500 Mega cab is luxurious. See Brian for an informed, low-stress buying experience. Mr. Jack and Cornelius will get you financed and in your new ride. Customer service is at the forefront of this dealership. Check them out for your next purchase!

Very positive experience purchasing our new Cherokee Laredo. Our sales person, Myron, was excellent. He was responsive, did what he said he would do, without any pressure. Highly recommend this dealership. Met the Owner, and was very impressed.