2120 Chapman Rd
Chattanooga, TN 37421

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Sales: 423-558-3143

Used Cars: 423-558-3144

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Crown Chrysler Dodge Jeep RAM FIAT

Overall Rating:

5 (out of 5)

98% recommend this dealer

895 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ryan did a great job.

Reviewed by Roger from Ooltewah TennesseeDecember 02, 2025

Ryan did a great job. Work was on time and did a through check of the car

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Always a great experience at the dealer ship they make

Reviewed by Ernest wynn from Chatt tnNovember 29, 2025

Always a great experience at the dealer ship they make sure that i under stand whats going on with my vehicle the time it will take to fix my vehicle and always nice and helpful with any concern that i might have

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ernest, We love hearing that every visit has been a great experience for you. Our team works hard to explain everything clearly and make sure you feel confident and well taken care of. We’re always here to help with anything you need!

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Maximum rating = 5

4.0 (out of 5)

I took my jeep gladiator in to replace the shocks.

Reviewed by Gary Carlock from Ringgold ga.November 23, 2025

I took my jeep gladiator in to replace the shocks. My appointment was at 8 a.m. and was told it would take two hours. At approximately 10:30 I was told the shocks that was order were box wrong. Jason Floyd inform me of the situation and it was handled. I appreciate Jason Floyd being up front with me. It was not the dealership fault that the shocks were boxed wrong. I appreciate the way I was treated. I will use Crown Service again.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Gary, Thank you for taking the time to share your experience. We’re glad to hear that Jason Floyd kept you informed and handled the situation with transparency and professionalism when the parts arrived incorrectly boxed. We appreciate your understanding and are grateful for your trust in continuing to use Crown Service. Thank you again for your patience and kindness.

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Maximum rating = 5

About Crown Chrysler Dodge Jeep RAM FIAT

Crown Chrysler Dodge Jeep Ram FIAT - The Better Way to Buy!
Being part of a large national dealer group allows us to have a huge selection of New and Pre Owned Vehicles at the absolute BEST PRICES!! Chrysler has progressed abundantly with vehicle quality and it shows in our HIGHEST EVER Customer Service Scores.
We hand pick our sales and service staff and offer a 1st Class VIP buying experience. Check out of reviews on Google or Dealer Rater to hear more about how we treat our customers!
We are the only FIAT dealer in the greater Chattanooga area and look forward to working with you.
Come see us! Crown - The Better Way to Buy!

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