Freeland Chrysler Dodge Jeep Ram

I purchased a jeep cherokee on line. I asked several times if it was a smoking vehicle. Tim on sales repeatedly told me no. Well after it was delivered I found a cigarette hole in the drivers seat and cigarette butt under the floor mat. I would not have purchased a smoking vehicle if I had known. I was lied too repeatedly. I was told they would not Replace the leather where the cigarette hole was. Run away from this place .

Darwin Awards for repair. Please do Nashville a favor and close the repair shop. On September 4, 2023 labor day I noticed an oil puddle under my Jeep Grand Cherokee. I didn’t drive it that day for fear of causing further damage and possibly burning the engine. The following day I bought and installed a quart of oil and drove it to Freeland Chrysler Dodge Jeep Ram dealership, located at 5800 Crossings Blvd. Nashville, Tn. 37013, the dealership where I purchased the vehicle. I parked my SUV in the service line and informed the technician that my vehicle had developed an oil leak and I needed it serviced. I then said that I’d like an oil change as well. He replied that they could do the oil change but I would need to make an appointment for the leak and next available time would be October 15. I asked won’t the oil just leak out? After several minutes of banter that went nowhere, I drove several miles to Bass Tire Co located at 3801 Nolensville Pike, Nashville, Tn. 37211 These guys are great. They even helped direct me with the insurance claim, which I bought at Freeland. Never again....

The managers lie they buy and sell bs used cars. Even with a lifetime warranty they still won’t fix your car. They run your credit 20+ times to put you in a car. You will go in with a 650 and leave with a 540 just off how many times they run your credit. EVEN WITH A LIFETIME warranty they do not fix your car. I got my car in may 2022 engine light came on next day instead of trying to fix it they ran my credit 20+ more times just for me to still be in the same car. it’s so bad that they we’re supposed to order me a tail light the day I got the car it’s March 2023 still no tail light. The car dealer I dealt with quit because to many of his customers had problems shortly after the manager that was helping me quit. So I’m still paying 800 a month on a car with a lifetime warranty but my engine light been on 10 months and still no brake light. Not to mention my credit score dropped even further To a 474 because of how many times my credit got ran. WORSE CARLOT EVER.