3033 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-970-7423

Used Cars: 865-970-7423

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harper Jeep Ram Chrysler Dodge Fiat

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

328 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Christen in service is great to work with.

Reviewed by JEEPers Creepers from Knoxville, TnJanuary 21, 2026

Christen in service is great to work with. She keeps me informed every step of the way. I appreciate her communication because most service departments leave customers uninformed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We’re glad you’re pleased with Christen’s communication at Harper Jeep Ram Chrysler Dodge. We’ll be sure to pass along your feedback!

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Maximum rating = 5

5.0 (out of 5)

It was wonderful to call for an oil change and overall

Reviewed by R. Lovelace from Knoxville, TNJanuary 20, 2026

It was wonderful to call for an oil change and overall checkup for my 2015 Jeep Grand Cherokee and get an immediate appt. Efran was thoughtful, courteous and respectful in making sure my car got every attention needed at the time. The service men were professional and fast. I have found that Harper service center has always been top notch on taking care of their customers and their vehicles. It was once again a pleasure to do business with them. Thanks to all! Nice work.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your fantastic feedback! We're proud to hear you had such a smooth and efficient experience with Efran and our team. We look forward to serving you and your Jeep Grand Cherokee again in the future! See you next time at Harper Jeep Ram Chrysler Dodge!

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Maximum rating = 5

5.0 (out of 5)

We bought a new 2024 jeep Sahara, Billie was outstanding

Reviewed by William Helterbrand from Maryville Tennessee January 19, 2026

We bought a new 2024 jeep Sahara, Billie was outstanding to deal with and would highly recommend anyone looking for a vehicle to contact her, her professional approach and honesty is worth going to Harper to buy a vehicle..I will be buying my next vehicle from them in years to come...thank you!!!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Enjoy your new Jeep Wrangler! We are so pleased that Billie provided such a seamless experience here at Harper Jeep Ram Chrysler Dodge!

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Maximum rating = 5

About Harper Jeep Ram Chrysler Dodge Fiat

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.

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