Spartanburg Chrysler Dodge Jeep RAM in Spartanburg including address, phone, dealer reviews, directions, a map, inventory and more

8200 Fairforest Rd
Spartanburg, SC 29303

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Sales: 864-572-7910

Used Cars: 864-572-7910

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Spartanburg Chrysler Dodge Jeep RAM

Overall Rating:

2.9 (out of 5)

77% recommend this dealer

315 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I've had one of the worst car buying experiences ever I

Reviewed by byronbrown196November 16, 2023

I've had one of the worst car buying experiences ever I went to this dealership Saturday after them calling me several times on Friday told them two separate times I was busy but would come Saturday. Before I could get there Saturday ( I arrived there to look at the car around 1 Saturday) I received two more phone calls from them making sure I was still coming after I explained that I was 2hrs away on the first call. The sales person ( Antonio Golden) was nice very Knowledgeable on the vehicle I was trying to purchase. However when it came to The finance manager, he was very pushy and adamant on me. Paying more interest than I really had to after I explained. I could get financing cheaper somewhere else. After him showing me payment options I was not comfortable with I simply told him to write me a purchase order for the car and I would be back Monday. He came back with it and I left. Monday morning I get up an go to my bank to get the check for the car some of the information on purchase order is wrong so she has to call them to get another emailed to her. She get the email and finished the paperwork for my loan. They have me send them proof of check and Insurance information so they could start paperwork and hold the car. Well shortly after I get on the road to go pick up the car they called me and say someone else is coming to look at it and they wouldn't be able to sell it to me until this person came an look at it and decided not to buy it. An even if I arrived before them that I would have to wait even if I already had check. For a company to completely waste a Customer time in that matter is completely unacceptable and would not Recommend this dealership for anyone. If you don't want to Finance thur them I went and got a interest rate half of what they were offering me. I truly believe that they don't want to sell it to me because I didn't want to pay there interest rate from there lenders(I had a check for the car shouldn't matter which bank give it to me)it's a shame that as a dealer you rather your customers pay more interest than they have too.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, We value your feedback here at Spartanburg Chrysler Dodge Jeep Ram. When you have the time, I would appreciate speaking with you about your overall experience and the level of customer care you received from our Sales Department regarding the vehicle you were interested in purchasing. Will you please send me your preferred contact information so we can discuss this further? Sincerely, Bradley Owens Customer Experience Coordinator Spartanburg Chrysler Jeep Dodge bradley.h.owens@gmail.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst car buying experience

Reviewed by Byron Brown from Salisbury N.C.October 30, 2023

I've had one of the worst car buying experiences ever I went to this dealership Saturday after them calling me several times on Friday told them two separate times I was busy but would come Saturday. Before I could get there Saturday ( I arrived there to look at the car around 1 Saturday) I received two more phone calls from them making sure I was still coming after I explained that I was 2hrs away on the first call. The sales person ( Antonio Golden) was nice very Knowledgeable on the vehicle I was trying to purchase. However when it came to The finance manager, he was very pushy and adamant on me. Paying more interest than I really had to after I explained. I could get financing cheaper somewhere else. After him showing me payment options I was not comfortable with I simply told him to write me a purchase order for the car and I would be back Monday. He came back with it and I left. Monday morning I get up an go to my bank to get the check for the car some of the information on purchase order is wrong so she has to call them to get another emailed to her. She get the email and finished the paperwork for my loan. They have me send them proof of check and Insurance information so they could start paperwork and hold the car. Well shortly after I get on the road to go pick up the car they called me and say someone else is coming to look at it and they wouldn't be able to sell it to me until this person came an look at it and decided not to buy it. An even if I arrived before them that I would have to wait even if I already had check. For a company to completely waste a Customer time in that matter is completely unacceptable and would not Recommend this dealership for anyone. If you don't want to Finance thur them I went and got a interest rate half of what they were offering me. I truly believe that they don't want to sell it to me because I didn't want to pay there interest rate from there lenders(I had a check for the car shouldn't matter which bank give it to me)it's a shame that as a dealer you rather your customers pay more interest than they have too.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Byron, I appreciate you taking the time to share your feedback regarding your recent visit here at Spartanburg Chrysler Dodge Jeep Ram. I would like the opportunity to discuss the level of customer service and communication that you received from our Sales and Financing Teams regarding the purchase of a vehicle. Can you please send your contact information to me? Bradley Owens Customer Experience Coordinator Spartanburg Chrysler Jeep Dodge bradley.h.owens@gmail.com

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

It has been two weeks today that I traded in My Tesla and

Reviewed by johnashby51September 18, 2023

It has been two weeks today that I traded in My Tesla and purchased a 2023 Pacifica and they still have not paid off my loan on the Tesla. I obviously do not recommend purchasing here. Furthermore they told me that they have a month to pay off my car!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, Your feedback is very important to us at Spartanburg Chrysler Dodge Jeep Ram and I would like the chance to speak with you about your overall experience with our Sales Department and your wait time regarding the loan on the Tesla you traded in. Will you please send me your preferred contact information? Thank you, Bradley Owens Customer Experience Coordinator Spartanburg Chrysler Jeep Dodge bradley.h.owens@gmail.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spartanburg Chrysler Dodge Jeep RAM

Spartanburg Chrysler Dodge Jeep in greater Spartanburg is proud to serve Greenville Greer Gaffney Gastonia Union Boiling Springs Hendersonville with quality Dodge Jeep RAM and Chrysler vehicles. With the latest models like the new Ram 1500 Challenger Charger Dart 200 300 Pacifica Cherokee Renegade Patriot and Wrangler we carry vehicles to fit everyone's need. Come over and visit us at 8200 Fairforest Rd Spartanburg SC 29303 and test drive a new Dodge Chrysler Jeep Ram or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.

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