Carolina Chrysler, Dodge, Jeep RAM

Long story short: Quoted $10,585. 35 for repairs. Actual cost to fix $1167.66 * All documents shown are from both shops for proof and transparency. Short story long: I never write reviews, but this experience was too wrong to ignore. I took my Jeep in for oil and coolant mixing. Service Manager Christopher Rodriguez told me both head gaskets were blown and quoted over $10,000 to fix it. The car had never overheated, and their invoice showed no proof of testing. The mechanic even told us to “flush it and trade it in” — and said it was fine to drive home. We got a second opinion — the head gaskets were perfectly fine. The real problem was a bad oil cooler, repaired for $1,167.66. Jeep of Lugoff still charged a $200 diagnostic fee and even tried to sell me a new car. Later I learned they earn commissions on repairs and sales. Another mechanic we spoke with warned us about them, saying the way that dealership operates is “highway robbery without a gun.” It’s unfair and greedy to take advantage of honest, hard-working people. Always get a second opinion. Hopefully this helps someone

My husbands vehicle was not returned to standard. Service advisor Chris Rodgriuez left random pieces in our car and car came back missing clips and claimed it came in like that. No documentation stating that at all. This is ridiculous

Absolutely wonderful experience buying our new truck! Trey was a pleasure to work with and we will absolutely go back to him for our future purchases. Thank you so much Trey for everything!