1500 Wilmington Rd
New Castle, PA 16105

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Sales: 888-876-5898

Used Cars: 888-815-8694

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Preston Chrysler Dodge Jeep Ram

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

789 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Rick Ferrari made it quick and easy in the purchase of my

Reviewed by JFOGEL1279December 03, 2025

Rick Ferrari made it quick and easy in the purchase of my new truck. Highly recommend Preston’s !!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello. It’s fantastic to hear Rick Ferrari made your truck buying experience so easy and enjoyable. We really appreciate your recommendation and hope you’re loving every moment in your new truck from Preston CDJR.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My service visit was done on time.

Reviewed by lauraphotoNovember 29, 2025

My service visit was done on time. Oil change and tire rotation Simple’s and easy

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Laura. Thanks for coming to Preston CDJR for your service visit. It is nice to hear everything was completed on schedule and the oil change and tire rotation were taken care of without any fuss. We are glad the appointment felt straightforward for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had Fast and courteous service.

Reviewed by RUSSICK200November 18, 2025

I had Fast and courteous service. The front desk was very accommodating during my service time

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we’re thrilled to hear your service experience at Preston CDJR was quick and friendly. It’s great to know the front desk was accommodating and helped make everything smooth for you. We really appreciate you taking the time to leave feedback.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Preston Chrysler Dodge Jeep Ram

When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.

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