1500 Wilmington Rd
New Castle, PA 16105

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Sales: 888-876-5898

Used Cars: 888-815-8694

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Preston Chrysler Dodge Jeep Ram

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

794 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They took care of my inspection and regular check-up

Reviewed by jan444January 17, 2026

They took care of my inspection and regular check-up promptly. Kelly then took me to the collision center, where I had an appointment. She walked back to the Preston Motors, which meant a lot to me. She is definitely the best person I have dealt with at the shop.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for sharing your experience at Preston CDJR. We’re glad to hear your inspection and check-up were handled promptly, and that Kelly went above and beyond by personally walking you to the collision center. It’s wonderful to know her attentiveness made such a positive impression.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am pleased with the Preston CDJR's Competitive price,

Reviewed by BFRAZEE0December 30, 2025

I am pleased with the Preston CDJR's Competitive price, smooth transaction and on time delivery

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to share your experience with Preston CDJR. We’re glad to hear the pricing met your expectations and that everything came together smoothly from start to finish. We truly appreciate you choosing Preston CDJR and hope you’re enjoying your vehicle.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am well-pleased with this dealership.

Reviewed by COACHAJ7December 19, 2025

I am well-pleased with this dealership. The sales people and business manager go above and beyond to obtain the best possible deal and financing. I have been a customer of Preston Jeep dealership for more than 20 years!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, Thank you for your loyalty and for sharing your experience with Preston CDJR. We’re thrilled to hear that our sales team and business manager continue to go above and beyond to provide great deals and financing. It’s wonderful to know we’ve earned your trust over the past 20 years, and we look forward to serving you for many more.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Preston Chrysler Dodge Jeep Ram

When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.

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