Laurel Chrysler Dodge Jeep RAM in Johnstown including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1000 Eisenhower Blvd
Johnstown, PA 15904

Get Directions
Visit Dealer Website

Sales: 814-792-6170

Used Cars: 814-792-6166

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 1:30pm

Reviews of Laurel Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

9 out of 13 people said they would recommend this dealer

1 (out of 5)

Paying for services not rendered

Reviewed by Bob H in Johnstown, PAMay 06, 2020

Took car in for services on esp light. Issue was resolved but since it was there I instructed the service department to flush out the radiator and add coolant. A few days later the check engine light came on so I call to get an appointment for repairs but they were too busy and could not do it for a week. I called another garage in the area and they were able to take my car to be fixed. Upon completion of work, the garage called me to let me know it was complete. When I picked up the car there was a notation on the bill that the radiator was " very dirty". I asked him about it and explained that the radiator was recently flushed. I showed him the bill where I paid for the service, he pulled the radiator cap off and showed me the dirty water. It was not done. I went to this service Dept and they insisted they did the work and wouldn't even look at the radiator. Refused yo make it right. I won't be back!!!

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

POOR SERVICE DEPARTMENT

Reviewed by Will in Johnstown, PA.July 13, 2015

I brought my 93 LeBaron there do to a problem with the alarm. When they called, I came to pick it up. Said the problem was a wire connection. Paid $155. Opened the drivers door the alarm went off. Waited in the waiting room. Was told it was fixed another wire connection. Opened the drivers door, the alarm went off again. I asked to just disable the alarm. Was told that was not possible. Back to the waiting room. Once again was told it fixed, same results. Was told it needs an Alarm Module but none can be found. So I was told to avoid locking the doors. Went home searched on the internet. Found that if the Alarm Module is disconnected when the engine is running, then the alarm is disabled. I did that. Went back to Laurel Chrysler. I requested a $100 refund since they did not fix it, I did. Frank the GM refused and refunded $88.15. He said they had to pay the Tech for time spent diagnosing. I replied that that he did not correctly diagnosis the problem of fix the problem. Frank said that does not matter, he still has to pay the guy.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

2007 hyundai tiburon

Reviewed by steff in AltoonaJune 04, 2011

Was looking for a 5spd again they had what I was looking for and excellent people that made my purchase easy and comfortable I hope to have this car for a long time and if I look for something else I will Check there first

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Laurel Chrysler Dodge Jeep RAM

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves. Don't Miss This ONE!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top