501 State Ave
Emmaus, PA 18049

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Sales: 888-408-1448

Used Cars: 610-421-4337

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Kelly Chrysler Dodge Jeep RAM

Overall Rating:

4.3 (out of 5)

98% recommend this dealer

2315 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

First time at this dealership and the last time!

Reviewed by Mopar7October 04, 2025

First time at this dealership and the last time! They received in a hard to find Ram truck model that I was looking for. If you enjoy 1970s sales tactics, this is your place to go! They pretty much sent every person who works there over to talk and work on me. The finance manager ( Mr. Army Ranger Hard Sell ) was the worst and I wasn’t even financing! He played games with the price that the salesman gave me and told me they usually tack on $5,000 to $10,000 premium over MSRP for this truck and I was getting a tremendous deal at MSRP. Tried adding every old school sales trick in the book from ceramic coat protection to extended warranty! Can’t believe dealers still play this awful game. I wouldn’t buy a lawnmower here after my experience! Actually bought the same “RARE” model truck elsewhere for over $4500 under MSRP!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone (484) 464-1954, so that I can address your concerns. Sincerely yours, Steven Bennett, General Sales Manager, Kelly Chrysler Dodge Jeep RAM Mitsubishi.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

drove 120 miles for service, told not right parts , and

Reviewed by jtz04May 30, 2025

drove 120 miles for service, told not right parts , and need order more parts , nothing accomplished whole trip. cost me over $100.00 to travel, new appointment next week --- another 120.00 dollar cost.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone 484-239-3499, so that I can address your concerns. Sincerely yours, Mark Burns, Fixed Operations Director, Kelly Chrysler Dodge Jeep RAM Mitsubishi.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The time was when I wanted.

Reviewed by sparkyrnMarch 11, 2025

The time was when I wanted. The service was done in a reasonable time. The waiting area was very nice and clean

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kelly Chrysler Dodge Jeep RAM

The Kelly Automotive Group has been serving the Lehigh Valley for the past 45-years! With 8 brands 60 models and 800 cars trucks SUV's and crossovers available we have one of the largest selections in the area. Brands include Buick GMC Chrysler Dodge Jeep Ram Mitsubishi and Nissan. Kelly also features the exclusive Kelly Risk Free guarantee for used cars featuring a 3 day money back guarantee 30 day exchange plan 6-month warranty 150 point vehicle inspection and more! We have 2 convenient locations the Lehigh Street Auto Mile in Emmaus and on Route 248 and 33 in Easton. Since 1967 Count of Kelly!

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