Nissan, Dodge and Jeep
New Car Dealership in Allentown, PA
Overall Rating
4.1/5
Read dealer reviews
The Lehigh Valley's Largest auto inventory. Rothrock is family owned and operated and has been serving the Lehigh Valley for more than 55 years.
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM also has a service department if you need ongoing support with your new Nissan or Dodge, Rothrock Nissan, Chrysler, Dodge, Jeep, RAM has Nissan-trained mechanics and uses the highest quality parts. If you are in Allentown, Rothrock Nissan, Chrysler, Dodge, Jeep, RAM should be your dealership!
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM Reviews
Overall Rating
4.1/5
102 out of 129 people recommended this dealer
Absolutely Wonderful
Reviewed by Jeff c Lambert
in Allentown
May 19, 2020
Went car shopping and decided to shop st Rothrock it was first and wont be last. I can tell you if you want to meet people or that care about what you are shopping for and not worried about what their going to make you found it
My wife and I were not attacked we spoke to Don Boyle absolutly know the car business inside and out I will never use anyone else he then put salesman in charge explainedcmy concerns safety I was looking for and reliably and with in minutes showed me only cars to his standards and knew it was game over,we test drive on lit selected went back next day car was detailed everything explained 20 mi items later on highway with an amazing suv,awesome manufacture warranty and extremely happy don't believe me go see for yourself. I will never buy a car anyplace else.
Worst Service Department
Reviewed by JJ
in Allentown, PA
December 27, 2018
Would not recommend, 2 year old Van with less then 30k had check engine light come on, when called to bring the van in was told would have to wait 3 weeks. No loaner could be offered and couldn't guarantee diagnostics could be run in 3 days in order for a warranty loaner coverage.
Great People, Great Experiene!
Reviewed by David Harding
in Bear, DE
May 09, 2017
The dealership was huge and there were lots of salespeople out front as soon as I pulled up. I was nervous it would be one of those experiences where everyone rushed right at me to sell hard! I could not have been more wrong! I got out of the car and only 1 salesperson approached me and was very courteous and helpful. He was there if I needed him but if not was happy to let me do my thing which was very much appreciated!
My salesman, Wael, was younger than me but very knowledgeable and courteous. He worked diligently through all of the issues I am which were definitely a few since I had a PA License and needed to register in DE! Which is impossible.. regardless Wael worked with me and his upper management to work out all issues and get me the Jeep I came in to buy at the price I wanted to pay with very acceptable financing terms.
Additionally, the people in the finance dept. explained everything to me and were very friendly and patient, not in a hurry to get to the next customer, which I've seen before. My particular financial professional walked me through all my options and even told me about the options that were actually worth paying for vs. the ones that weren't. He worked out a way for me to get the extended warrantee I wanted at the price I wanted to pay for it which was significantly less than its value. I was and continue to be very pleased with the service in finance.
Finally, I was directed to a dept. with a lady who's job it was to discuss with me all the ins and outs of my new Jeep. She is the perfect person for her job let me tell you! This woman (I wish I could remember her name) was extremely knowledgeable about Jeep and even showed me her own personal Wrangler "Willy" outside when we went to do a walk around my new Wrangler! She took the time to insert markers within the user manual for my Jeep so I would have quick reference tabs to get to important content within the manual.. that alone was amazing! Far above and beyond and really made me feel like they actually cared about me as a customer and not just another body they could push a vehicle onto. She took me over my Jeep with a fine tooth comb and has since the buying process personally followed up with me 3 different times to ensure I am satisfied. She is a peach!
Overall, I will absolutely go to Rothrock again and I highly recommend finding and working with the salesman, Wael, since He was so great for me!
The management really seemed to be good guys and although they are salespeople who need to move units to survive, they don't come off as pushy or insistent in any way. They are considerate, patient, caring, knowledgeable and informative. I will be back to Rothrock for sure and would highly recommend to anyone in the market for a new or pre-owned vehicle. The selection at Rothrock is enormous, probably a 0-1% chance you won't find something you love at the price you want to pay (as long as you're realistic going in to it).
In closing, I'll say that my salesman, Wael, not only did a great job, but also asked me (without insisting) if I would be willing to take a picture with my new Jeep out in front of the dealership to use in his Facebook marketing. His hope was to show how satisfied his customers are and promote a family environment at his dealership which I can personally attest to.
I have bought more than a few cars in life and Rothrock was hands down the best experience I've had. Go to Rothrock for your next car, you will not regret it!
PS, ask for Wael!
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM
