4940 Automall Dr
Shawnee, OK 74804
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Shawnee, OK that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.2 (out of 5)
81% recommend this dealer
171 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Always great to bring both my cars in and get all the
Always great to bring both my cars in and get all the service I need!
Maximum rating = 5
Excellent customer service and price!
Excellent customer service and price! Jason V, Jamelle and Triston were very helpful. We are very happy Joe Cooper customers.
Maximum rating = 5
To Whom It May Concern, I am writing to formally file a
To Whom It May Concern, I am writing to formally file a complaint against Joe Cooper Chrysler Jeep Dodge Ram for the unauthorized release of my vehicle to a salvage yard tow truck without my permission or consent. The vehicle involved is my 2017 Jeep Wrangler JKU, which was in the custody of Joe Cooper Chrysler Jeep Dodge Ram at the time of the incident. Without notifying me or obtaining my authorization, the dealership released my vehicle to a tow truck affiliated with a salvage yard. I did not sign any documentation, give verbal approval, or otherwise consent to my vehicle being released, transferred, or towed in this manner.Releasing my vehicle CAUSED AN ESTIMATED $8,000 in additional damage to my vehicle after it was towed. This action caused me significant concern and distress, as the dealership was entrusted with my vehicle and had a responsibility to safeguard it and act only with my explicit authorization. Releasing a customer’s vehicle without consent appears to be a serious breach of professional standards and may violate applicable Oklahoma laws and regulations. I am willing to provide additional documentation, timelines, or statements to assist in your review. Thank you for your time and attention to this matter. Sincerely, Michael Premo
Dealer Response
MIchael, after speaking with store management and our corporate team, this is a matter between yourself and your insurance company. Cooper Auto Group had no voice in this matter.
Maximum rating = 5
Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!
Find out what your used car is worth with our appraisal tool.