12895 Worthington Rd Sw
Pataskala, OH 43062
Sales: 740-964-3900
Used Cars: 740-964-3900
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 5:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 8:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00pm – 4:00pm |
See all dealerships near Pataskala, OH that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Service after the sale is terrible.
Service after the sale is terrible. For starters, no one answers their phone. Then you get transferred to the service department. No one answers that phone either. Bought a new 2019 Dodge. Ram had to have a new transmission installed shortly after purchasing. Had it in multiple times before that repair got done, then multiple times for emission codes. Paint is peeling off Said, that's not covered under warranty. My 4 wheel drive won't engage, said it's not covered under the warranty forever. Even though only has 24000 miles and did all my scheduled maintenance, there said it would be over $2000 for a new Transfer case which wasn't even bad. I ended up taking the actuator off and realigning the gears and it works perfectly. People aren't friendly. They don't have loaner vehicles or courtesy shuttle.
Maximum rating = 5
No Stars for customer service.
No Stars for customer service. I have called the dealership 5 times today to get a federally mandated Odometer Disclosure Statement. Federally Mandated! I have been transferred to 3 automated lines and to a person that stated he could not help if he wanted to. I do not recommend this dealership.
Maximum rating = 5
Complete waste of time
Absolutely terrible. Drove 45 min to an hour away and was scheduled to look at a 2018 Ram 1500, that was Black, With side step and bed liner . Got there and began looking around. I located the truck I was scheduled to view and confirmed the correct VIN number. The truck was very dirty, hadent even been cleaned. It did not have the side step or bed liner as advertised. I was approached by a guy who got into contact with the person I was supposed to be meeting with. After speaking with him he said that “they havent gotten a chance to clean it out” Which youd think if you had someone scheduled for 2 days to visit youd at least it it out. Am I right? When confronted about the bed liner and side step he stated that “they probably just threw a generic description on it” Which is absolutely terrible, and misleading. It had almost NONE of the features listed on the website. The best I was offered was that he could “keep and eye out for what I want”. Didnt even bother to once apologize for the misleading website post. My entire experience was a complete waste. I strongly do not recommend.
Dealer Response
Thank you very much for taking the time to review our business. Your input and the feedback from all of our customers are vitally important to us and we always want our customer expectations to be met. If you would reach out to us directly at (740) 964-3900, we would like to learn more about the situation so we can investigate further. In the meantime, we have notified the manager to avoid this happening in the future. Thank you.
Maximum rating = 5
Our dealership is here to give you the chance to find a quality new or pre-owned vehicle, as well as get parts and service. We do it all with the highest degree of care and professionalism for those around Pataskala and the greater Columbus, OH area. To get started and find the right vehicles or maintenance you need, come through to see us!
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