Progressive Chrysler Jeep Dodge RAM in Massillon including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

7966 Hills and Dales Rd NW
Massillon, OH 44646

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 12:00pm

Reviews of Progressive Chrysler Jeep Dodge RAM

Showing the most recent reviews from To see all reviews visit

Overall Rating:

4.4 (out of 5)

151 out of 176 people said they would recommend this dealer

1 (out of 5)

Poor communication

Reviewed by Stephen Humphreys in Canal FultonNovember 27, 2020

Poor customer service and poor communication between departments. Ordered a key from parts to be programmed for my van. Transferred over to book an appointment. They confirmed the appointment but when I showed up they had no record of my appointment and so I had to wait for hours. The team acted like I never set up an appointment. Very disorganized and not very accommodating. I will not come here for service again. I only stayed cause they are the only ones who can do the keys

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

I had my 2020 Jeep Compass checked. Kane gets 10's

Reviewed by Buckeye Fan in Massillon.October 15, 2020

Kane deserves all 10's. 2020 Compass was checked over and everything was fine. Relieved to have the car looked over completely. Nice dealership and very professional. I would definitely recommend this dealership !

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience!

Reviewed by Linda in Massillon, OhioApril 06, 2015

Brian Glasper was a wonderful salesman. He took his time with us, made sure we were comfortable and met our needs. We have purchased several cars in the past from other dealerships and we feel that Brian worked the hardest for us and had such a wonderful attitude. Great experience!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Progressive Chrysler Jeep Dodge RAM

Progressive Auto Group is a 4th generation family owned dealership that has been part of the community for over 75 years.

Located in Massillon, OH, we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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