100 Commerce Circle
Columbiana, OH 44408

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Sales: 330-892-9641

Used Cars: 330-892-9641

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Columbiana Chrysler Jeep Dodge RAM

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

1491 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I sent an email about the truck and they responded want

Reviewed by Robert Trautman from Welling ton ohioDecember 21, 2025

I sent an email about the truck and they responded want me to drive the truck but I live about 2 hours away so I asked about negotiating the price and got no answer

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for this feedback, Robert. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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Maximum rating = 5

1.0 (out of 5)

The dealership baited me to drive 7 hours for a trade in

Reviewed by Ryan Scott from Kirkwood NyDecember 19, 2025

The dealership baited me to drive 7 hours for a trade in they signed a contract on. Once I arrived the refused the trade in, and added circumstances to buy the tow truck. I drove 7 hours to be let down. Than they took my deposit and refused to return it. While threatening me with it. Tom and Raymond are thieves and the court documents from others show similar activity.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We're sorry to hear about your experience, Ryan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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Maximum rating = 5

1.0 (out of 5)

Traded in a car to come in a Dodge they give me 5500

Reviewed by Jack Cain from Windridge PaNovember 20, 2025

Traded in a car to come in a Dodge they give me 5500 instead of one worth that much two days later they got on a lot for 15,009. They’re liars and crooks 77 Chrysler Cordova.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for bringing this to our attention, Jack, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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Maximum rating = 5

About Columbiana Chrysler Jeep Dodge RAM

Welcome to Columbiana Chrysler Jeep Dodge RAM. The Largest volume truck dealer in the Salem and Columbiana, OH area. We want to say thank you for taking the time to visit our website. We are a car dealer specializing in customer service first and foremost. Our goal is to find you the right new or used car and at a deal just right for you. At Columbiana CJDR we specialize in the whole car buying process. From the test drive, to the drive home, we will help along every step of the way. Our selection of Heavy Duty Commercial RAM trucks is the largest in the tri-county area. With the largest amount of FCA Master Technicians we offer a full service auto repair department specializing in Diesel repair. Please do not hesitate to give us a call today with any inventory, auto finance or auto service questions. One of our team members will reach out to you soon and please remember....tell a friend about Columbiana Chrysler Jeep Dodge Ram.

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