Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC in Chardon including address, phone, dealer reviews, directions, a map, inventory and more

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12423 Mayfield Rd
Chardon, OH 44024

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Sales: 888-692-4818

Used Cars: 888-409-9514

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

439 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

After a routine lube and oil.

Reviewed by Jere333June 10, 2022

After a routine lube and oil. change, I could not find the “dealership experience survey” and wanted to write a review. Compliments to Greg Dines who has taken care of us for many years. Regarding service on our Cherokee, Greg Dines is caring, professional and committed to giving his person attention. He is an outstanding Junction Auto representative. We have never been disappointed with Greg. Keep him!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First oil change and ceramic touch up appointment.

Reviewed by markmusca64.mmApril 06, 2022

First oil change and ceramic touch up appointment. Ashley Richardson checked me in. Super friendly, knowledgeable and professional. Work was performed at a 5 star level, my vehicle left the body shop in great shape, paper floor mats were put down by the service dept. and i didn't wait very long at all. At checkout, I was informed that my first oil change was free of charge and the ceramic coating was included in my option warranty. I was also escorted to my vehicle by Ashley when I left! I couldn't ask for a better dealer service experience! If I could award more stars, I would! Mark Musca

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service department is wonderful Ashley was top-notch very...

Reviewed by Maurice February 09, 2022

Service department is wonderful Ashley was top-notch very helpful will definitely return and recommend this place

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC

Dependability Since 1931
Junction is a fifth generation family owned business. We still run the business in a friendly honest old fashioned manner. Owners Ed & Cliff Babcock still shares and follows his family's values. We really do want to help you!

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