310 Broadway Ave
Bedford, OH 44146

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Sales: 440-737-3782

Used Cars: 440-737-3782

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Chrysler Dodge Jeep Ram Bedford

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

521 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Gabby is a very helpful and informative person.

Reviewed by Alphonsa watt from Garfield heights, ohioJanuary 15, 2026

Gabby is a very helpful and informative person. She took very good care of setting up my service for my jeep. The mechanics at Ganley jeep did outstanding work and accommodated me.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

I had a terrible experience.

Reviewed by Taylor Mckinley from Cleveland, OhioJanuary 06, 2026

I had a terrible experience. I brought my car in for a specific issue and they looked at my car and told me what the issue was for the reason I brought it. They worked on what they said was wrong but soon as I pulled out of the parking lot my car started doing the exact same thing that it was doing when I dropped it off for. I took my car back and they doing out what the actual problem was at tried to make me pay another 800 dollars for them to fix it. I shouldn?t have had to pay again for their mistake. I called to speak to the manager and he told me he would call em back with an attitude and never did. So I just never went back. I went and got my car fixed somewhere else for 160 and it?s driving perfect. I will NEVER go back there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

3.0 (out of 5)

There are opportunities for improvement in ensuring

Reviewed by Customer from Cle, OhioJanuary 05, 2026

There are opportunities for improvement in ensuring customer service employees consistently follow the automated line motto, ?Pride in Courteous Attention to Customers,? and respond to customers with greater urgency.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

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Maximum rating = 5

About Ken Ganley Chrysler Dodge Jeep Ram Bedford

Ken Ganley is not just your Bedford OH Chrysler Jeep RAM and Dodge dealership we also provide a full line of services dedicated to our Ohio customers. From car repairs in Bedford performed by expert mechanics to OEM Chrysler Jeep RAM and Dodge auto parts to Bedford area car loans and leases Ken Ganley is the smart choice for your automotive needs. So stop by our dealership for quality auto service in Bedford Ohio. Come in and say hi!

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