Riverside Chrysler Jeep Dodge RAM FIAT in New Bern including address, phone, dealer reviews, directions, a map, inventory and more

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1601 North Hwy
New Bern, NC 28560

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Riverside Chrysler Jeep Dodge RAM FIAT

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

40 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

No pressure

Reviewed by Kara Thomas from New BernAugust 26, 2020

I worked with Michael Moore who was a pleasure dealing with as he didn’t put any pressure on me and tried to help me with the requirements I gave him. He did a wonderful job

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Left underwelmed

Reviewed by shockedbuyer from Jacksonville, ncJuly 22, 2017

We drove an hour, with two children in tow, to their used car lot after speaking with a sales rep about a specific vehicle. Miles they had advertised were wrong. The Vehicle had over 1200 more miles on the Odometer. We were willing to overlook that. They have a set internet price which ended up not being the asking price, again over 2000 more than advertised. When we sat down to negotiate price they would not budge on their numbers. Not even a dollar. We left astonished that we drove that far with our children and were ready with loan payment and cash down. Yet we were given the cold shoulder. I guess they work more like Carmax, no haggle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Experience at Riverside Dodge, New Bern, NC

Reviewed by Jim from New BernNovember 17, 2016

I have stopped in to look at Dodge Ram trucks on a few occasions. Each time a sales person came out to ask me if I needed any help. When I told them I was just looking they gave me "space" and allowed me to look on my own without clinging to me the time I was there. I appreciate that. This week I decided it was time to buy and went back. I was greeted at the entrance and met a new salesman. He was very honest that he may need some assistance and another salesman helped him. I appreciate their honesty and I think it was a good training session for the "new" salesman. Both of them took a lot of time with me explaining what the vehicle (2016 Dodge Ram 1500) had installed and what it was capable of providing me. I am a previous Ram owner and have been impressed with their trucks for years. The sales manager was up front with me and we both worked out a deal that was good for me and them. I picked up the vehicle yesterday and am very impressed with the ride, handling and the numerous additional items that came with the vehicle. My hat is off to these guys. They did and continue to do a great job. Follow up is important also and I wanted a bed liner. They called the company who does that, sent up an appointment for me and that is going well too.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Riverside Chrysler Jeep Dodge RAM FIAT

Riverside ChryslerJeepDodgeRamFiat SubaruMitsubishi is a locally owned and operated family dealership that will work hard for you. All New vehicles are sold at invoice minus applicable rebates and incentives. Used vehicles are priced competitively with everyone in the market. our difference is our level of "CUSTOMER SERVICE". We have the area's largest selection of new and used vehicles.

We carry a huge selection to make your shopping faster and easier. Let us know how we can help you.

Call 888-804-0693 for assistance!

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