Keffer Jeep Chrysler Dodge RAM in Charlotte including address, phone, dealer reviews, directions, a map, inventory and more

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8214 E Independence Blvd
Charlotte, NC 28227

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Sales: 888-834-6710

Used Cars: 888-834-6710

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Keffer Jeep Chrysler Dodge RAM

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

2290 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After almost a full day of run around I never got any

Reviewed by BLURAYKINGJuly 17, 2022

After almost a full day of run around I never got any answers after they stated one of my trade ins was “Branded” on the CarFax. They was a complete lie and I provided proof of this. They also would not even consider my other trade where they were buying it at whole sale when there was NO vehicle like that in the state. I was a prior customer but will not ever buy any vehicles from them again. Sad situation when I have to email their General Manager Mr. Mays on this. Their staff should be ashamed of this and God Bless them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

General Washington and rest of the staff were great.

Reviewed by Danielturner27July 06, 2022

General Washington and rest of the staff were great. Definitely glad I made a 2 hour drive from Greenville SC.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Keffer Chrysler and Johnny Watkins👍👍👍

Reviewed by Poppy Beese from Bluefield West VirginiaJune 30, 2022

We are a older couple 59 & 60, we found our beautiful Chrysler Pacifica on line at Keffer Chrysler in Charlotte NC, our sales person Johnny Watkins got probably 90% of the the deal done over the phone and was quick to get back with us on every question we had, but the amazing thing was how this young man climbed in the back seat and walked us through all the high tech stuff on the van patiently, anybody knows that can be a tough job with older folks. We were in and out in about 1.5 hours and Johnny Watkins has called us several times to ask how we were enjoying our new van and if we had any questions. The dealership was beautiful, the finance guy was great, we love the van and Johnny Watkins was absolutely the best, most laid back polite and professional sakes person I’ve ever met and I was in sakes nearly 40 years!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for leaving such a thoughtful review for our Sales Team at Keffer Chrysler Jeep Dodge RAM. We appreciate your complimentary remarks about our dealership. We are delighted that you received courteous, professional, and comprehensive assistance with the features of your van. It makes us happy to know that you enjoyed your overall experience, Poppy. We hope to have more opportunities to serve you in the future!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Keffer Jeep Chrysler Dodge RAM

Finding a dealership in Charlotte NC that you feel confident in can be a difficult task. Keffer Jeep is the only top-ranked dealership near Concord Monroe Cornelius Indian Trail and Fort Mill that guarantees to put your needs first. You can count on genuine insight and recommendations from our highly-trained Keffer Jeep professionals while you shop for your next Chrysler Jeep Dodge and RAM. From in-depth model research to Service and Parts Center excellence Keffer Jeep has you covered. Shop our virtual showroom or stop by our lot located at 8214 E. Independence Blvd. to view our new and used inventory.

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