Ross Chrysler Dodge Jeep Ram in Boone including address, phone, dealer reviews, directions, a map, inventory and more

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2282 NC-105
Boone, NC 28607

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ross Chrysler Dodge Jeep Ram

Overall Rating:

4 (out of 5)

75% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t know which is worse, sales or service

Reviewed by Gennings from Banner Elk, NCMarch 08, 2022

Not sure which is worse, sales or service. When I was looking to buy a Wrangler, the salesman could not answer my questions, did not offer a test drive, and never even got my name or number for follow up. When I brought my Ram truck in for service, all I needed was an oil change. Going through the “Express” line with only one car in front of me took nearly 2 hours. Bottom line, go somewhere else. Anywhere else!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Almost taken for a ride

Reviewed by Father of an A.S.U. student from Boone, NCOctober 18, 2021

My experience with jeep ross of boone. I have waited for this one. Well youngest had trouble with his dodge neon. Check engine light . Read the codes. Said transmission output speed sensor. Looked it up and changed it. Didn't work. Car in limp mode. He opted to take it to the dealership because i was spending time on it. I said I wouldn't. So did my friends. He thought that they would be nice and tell him for sure. Lol. Well they took the car. I dont think they checked the codes at all. Who knows what they did if anything. Your not allowed to talk to mechanic, or see his paperwork he turns in. They charged him a good $120. Including $25 for materials used like gloves. Told him they had to order 20 different parts from different vendors . To rebuild the transmission. Total estimate$ 6,996.00 . Lol exactly 3 times the value of the vehicle. To which I replied are you trying to take a A.S.U. student for a ride. To which Dennis in the service department started cussing me and telling me he could not believe that I would say such a thing. So i asked for the car back and he paid his bill. After that i went to a real great mechanic down the road who took the time to look at it and said. First check this wire since its reading 0 it is probably bad or the computer. For free. Well he was right and it runs now i opted for a new harness which was $30 at napa. But i could have just done the wire. There are many lessons here. I still think the dealership owes a refund.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

First Time Jeep Owner

Reviewed by Carrie from Elkin, NCMay 17, 2017

I was very pleased with my experience. Brett responded back very quickly (less than an hour) to all e-mails and my jeep buying experience was very pleasant.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Ross Chrysler Dodge Jeep Ram

Ross Chrysler Jeep Dodge is located in the heart of the High Country of Western North Carolina. We are just minutes from the Blue Ridge Parkway Tweetsie Railroad and the best ski country in the Carolinas! Come pick-up your vehicle and enjoy these wonderful surroundings!

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