Albemarle Chrysler Dodge Jeep Ram

Stay away from this place. Worst customer experience of my life. They are snakes in the grass. True definition of stealership. Buyer beware.

I’ve been bringing my wife’s vehicle to this store for years, and I have to say this has been the best experience so far. I worked with Mike, and he helped me through a very frustrating vehicle breakdown. It really shows how much he cares — the new staff are all helpful and attentive. You can tell Mike is turning the store around. I’ll definitely be telling friends and family to bring their vehicles here for the best service in Albemarle

Had an appointment on Friday and never got a single update on my vehicle. I kept calling, and they literally took the phone off the hook. I ended up having to pay another tow fee just to remove my car from this disgusting excuse of a business. When I walked in, not one person acknowledged me, and they even handed my keys to someone without asking for identification. The staff is rude, unprofessional, and the environment reeks of racism. I will be filing a formal complaint with corporate no one should have to deal with this level of disrespect.