Dodge, Jeep and Chrysler
New Car Dealership in West Islip, NY
Overall Rating
3.2/5
Read dealer reviews
Atlantic Chrysler Dodge Jeep RAM in West Islip, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Atlantic Chrysler Jeep Dodge Ram's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Atlantic Chrysler Jeep Dodge Ram Reviews
Overall Rating
3.2/5
28 out of 49 people recommended this dealer
Overall Facilities:
2.3/5
Worst experience ever
Reviewed by Ray
in Patchogue, NY
December 29, 2020
I dealt with Alejandro, and after my experience there last weekend, I can honestly say I would NEVER buy a car from these guys as well as steer everyone I possibly can away from buying a car from them. As a local business owner myself, I am appalled that these guys could try to rip me off the way that they did. Telling me they'll give me a great price on a truck that I didn't want because they wanted to move it and then coming in at almost $650 a month is laughable. All this while telling me that the truck that I wanted they would have no problem selling it and making money so there's no reason to give me a good deal on it. Also, I didn't feel that they were genuine and that they were trying to sell me on something that I didn't want. If that person sitting next to you was a person that you were training, I hope he realizes that the way you treated me was unacceptable and that you lost a sale as a result of it. Just so you're aware, when I left you, I went to Atlantic Chevy and purchased a brand new Silverado. I came to you guys ready to make a deal, but you were unable to be a good person and tried ripping me off. The only good experience that I had from my visit was the manager who came over and tried to smooth things over and came back with an acceptable deal but at that time I wouldn't have taken a truck from you if it was free. Lastly, when I decided to leave, the manager said thanks for coming in and was genuinely nice, and you however had nothing to say and didn't even say goodbye. As a customer who is very loyal, doing the right thing could have gotten you sales for years, but now I hope you will lose more sales then just mine. I hope you take this as a learning lesson and change the way you deal with customers. I tried calling and speaking to a manager but never received a call back.
Purchased a 2018 Equinox
Reviewed by Patrice
in Commack, NY
October 03, 2020
At Empire Jeep in West Islip, I had the pleasure of working with Diego Ortiz. He was very easy to work with and made my purchase stress free. This is the second time within the year my family has dealt with cars from Empire. I look forward to working with Mr. Ortiz again in the future.
Excellent sales experience
Reviewed by Debbie Gilde
in Ronkonkoma
August 08, 2018
Ask for Jason Arbeeny. As soon as we got out of our car he was right there to assist us. We were not sure about buying when we got there, we were just looking, but he was able to meet our numbers and did not stop fighting for us to make sure we were comfortable with the numbers. He got us the best possible deal and never left our side throughout the entire process. He did not disappear and help someone else while we were waiting, he stayed with us until the sale was complete. What a great experience. Made a stressful situation very pleasant. Very pleasant personality as well.
