18476 US-11
Watertown, NY 13601

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Sales: 855-871-9269

Used Cars: 888-349-6604

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Bob Johnson Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Two weeks ago I purchased a used 2025 Honda from Bob

Reviewed by kep from Liverpool, NYDecember 08, 2025

Two weeks ago I purchased a used 2025 Honda from Bob Johnson CDJR in Watertown. Our experience was without event until we got home and realized that one of the two key fobs was missing the "hard key" (the piece that you'd use to start the car if the fob battery died). Our salesman (Sean K) assured me it wouldn't be a problem. The finance manager (Brian P) told me he'd gotten approval for a replacement. And then both stopped answering my inquiries. Seriously guys...if you can't fix a key, what will I be able to count on you for?

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

I had a recall service completed.

Reviewed by Mazi from Watertown September 03, 2024

I had a recall service completed. They got it in within a couple of weeks and completed the work in 4 days. They were polite and did a great job. My only reserve was getting someone on the phone. I had to call a couple of times.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad business leaves you with nothing but hardship

Reviewed by Pissed customer from Natural Bridge NY November 24, 2023

Sold me a lemon have the car exactly a year and 1100 thousand miles the transmission is shot and they won't even try to make it right with the extended warranty they sold me to this place need to be looked into

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Bob Johnson Chrysler Dodge Jeep RAM

We here at Bob Johnson Chrysler Jeep Dodge Ram have made it our mission to provide a first class car-shopping experience to our valued customers throughout Watertown & Adams, Lowville, Gouverneur. With our vast selection of new and used cars you'll have the chance to browse our current inventory in a comfortable stress-free shopping environment. Visit us to take a test drive learn more about financing or service your car and we can assure that you'll always be well taken care of!

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