Scoville-Meno Chrysler- Dodge- Jeep- RAM, Inc.

Gives the stereotype used car salesman a bad name

Reviewed by Dawn Bartlett
in Endicott Ny
April 20, 2015

I highly suggest no one ever buy a vehicle from this corporation at all. I was looking at a used car with high miles in which I put a down payment on to hold it. I have some mechanics in the family, and I wanted them to take a look at it before driving it off the lot. However, they were unavailable to go with me, so I called Monroe Muffler right around the corner from Scoville-Meno, who said they would be happy to give it a once over. I also noticed after being told the miles were of course highway miles there was trailer hitch, the first sales rep told me he worked within their company, the second told me the guy fixed copiers and they were just hwy miles and the 3rd told me the car was just a trade in. When I showed up to take the car to have Monroe look at it, The manager Brian Kennedy refused saying the people at "Monroe's may take parts off of the car or do something to lower its value" I offered to have him come along and watch. He of course couldn't possible leave the sales floor though he was ready to go for the test drive 5 min earlier. I of course declined buying the car. He also told me my deposit would be back into my acct on Monday morning. Of course Monday rolled around and my deposit still was not back into my acct. I called to see what the hold up was. Mr. Kennedy was extremely rude and said he didn't say he would give me my money back Monday. When I started to say he did he became Irate and yelled if I wanted my money back to give him my card number and without sayin goodbye I was dumped to his secretary.