Lia Chrysler Jeep Dodge Ram

I typically do not write reviews but in this case, I just have to. Without going into a lot of details, which I'll most certainly run out of space and if the dealership wants to call me, I will provide them. Vinny made our visit one of the absolute worse times buying a car and we've bought a lot. We went in there planning, without question, to buy a jeep summit and ram rho. I am not just saying that really, we were. All we wanted was to see them and have a quick test drive, not too much to ask when dropping 100k+ on vehicles. I am not a sensitive person but Vinny spoke to us with such disrespect it's unbelievable, for him I hope it was just a bad day. After the 2nd insult we wanted to leave but just to be positive, we waited until the 4th before we were out the door. Short drive away at another dealership, and I won't even drop them a positive mention in this review, but they were great, we bought what the wife wanted and soon I'll be getting the truck I want.

I was a walk in customer without an appointment. Rhonda Dingman assisted me within a minute or two and had me on the schedule immediately. I could see from the waiting area that Rhonda was constantly busy. She was extremely pleasant. She had given me an estimate time of completion and my service was actually completed 15 minutes earlier than that. I was very pleases and again Rhonda brought me my paper work, brought me to the cashier & had my Jeep waiting for me at the door. All in all, a pleasant experience.

I felt the service department including Arthur Erschen and Dimitri did an excellent job with difficult circumstances.