920 Panorama Trail South
Rochester, NY 14625

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Sales: 585-643-1970

Used Cars: 585-200-5897

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Vision Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

1458 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very helpful and friendly.

Reviewed by BRU2January 22, 2026

Very helpful and friendly. Was in and out in a reasonable time?? I recommend him to family and friends

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am in frequently with several problems/recalls on my

Reviewed by Becks Boxing January 20, 2026

I am in frequently with several problems/recalls on my 2024 Jeep grand Cherokee 4XE. Despite the fact that I've had so many problems they are always helpful and patient even though they can't fix the vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Staff welcomed me and they were responsive and timely.

Reviewed by sankarsewnauthJanuary 18, 2026

Staff welcomed me and they were responsive and timely. The Service Manager is always respectful and helpful. It was as always a great visit. My advice is you continue to reinforce with all personnel who interface with customers to engage customers as soon as they enter your facility. It creates a lot of goodwill. Thank you.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Vision Chrysler Dodge Jeep Ram

Vision Dodge Chrysler Jeep Ram is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep, Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY.

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