2400 W Henrietta Rd
Rochester, NY 14623

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Sales: 888-278-5768

Used Cars: 585-371-7385

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 3:30pm

Reviews of Cortese Chrysler Jeep Dodge Ram Mitsubis

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

2262 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I'm rating Cortese two stars really because of the

Reviewed by PaulDecember 12, 2025

I'm rating Cortese two stars really because of the service representative, Rob. He was great. However, my 2019 Jeep Wrangler Sahara Unlimited was brought in to fix a heating issue on the passenger side of the cabin. After two tries and three days in the shop, the issue is now worse with defroster and floor vents not working properly and the heat temperature now operating on high. I was told the second time that everything was fixed and that there would be no charge (which I appreciated), but actually nothing is fixed and now I'm left with a bigger problem. Not the kind of issues I'd like to deal with in the winter!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership and Awesome Service Department.

Reviewed by sburch70December 08, 2025

Great Dealership and Awesome Service Department. I will keep buying my vehicle and using their service department for my vehicle

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business. We thank you for the 5 stars.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best dealership around for sales and service, highly

Reviewed by SamNovember 30, 2025

Best dealership around for sales and service, highly recommend cortese for all your vehicle needs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Sam, thank you. We appreciate the kind words and your business.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cortese Chrysler Jeep Dodge Ram Mitsubis

Discover the incredible service great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Chrysler Dodge Jeep Ram Mitsubishi Ford & Lincoln

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler Jeep Dodge Ram Mitsubishi Ford & Lincoln. Whether you're looking for a brand new or quality pre-owned vehicle we have it!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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