Transitowne Dodge Chrysler Jeep RAM of Williamsville in Buffalo including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

7408 Transit Rd
Buffalo, NY 14221

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Sales: 716-634-8000

Used Cars: 716-634-8000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Transitowne Dodge Chrysler Jeep RAM of Williamsville

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

70 total reviews

Showing the most recent reviews from and DealerRater.

4.3 (out of 5)

Transitowne Williamsville

Reviewed by Tracy Beyer from Marilla, NYJune 17, 2021

I wasn't happy with Molly, and Monica told me she was in on a day she wasn't so when I showed up to find out Molly was off that day I was upset. But the Juan was so sweet and said come on over I'll help you. I explained to him my situation and from that moment on, Juan went above and beyond to make sure I was happy. He expressed he always wanted to be a car salesman and it shows, when you love what you do, the product is genuine. Thanks Juan

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.3 (out of 5)

Over charged for repairs

Reviewed by Mark W Kloss from AkronMay 13, 2021

I recently had service to replace a bad spark plug and coil pack on cylinder 5. Within a week of the repairs the problem started on #6. I have several problems with this repair, first, the repair on #5 probably took 10 minutes, that cylinder is clearly visible and easily accessible, I was charged $376.86 for the repair. The mechanic knew the accessibility of that cylinder, easy to get to. Second, he never let me know that once this problem starts on 1 cylinder it will find its way across all other cylinders. Shame on you. I've been a customer at Transitowne for many years and my next car and any service will be going else where

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Very satisfied customer

Reviewed by Ildiko Nagy from Grand Island NYApril 14, 2021

Bought a Dodge Ram 1500 excellent vehicle.They made financing a smooth process.Also had a fender bender repairs were excellent all around awesome company 😍.Would refer to anyone wanting a new truck.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Transitowne Dodge Chrysler Jeep RAM of Williamsville

The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage which includes our FREE Oil Change program and much more. Trust is important in our business. Let us earn your business.

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