Brooklyn Chrysler Jeep Dodge Ram

I went to Jeep/Chrysler in Brooklyn at 2286 Flatbush ave. The people I dealt with including sales, David, and finance, Bryant, have a default of dishonesty. My best advice is to read everything before you leave. They send the documents to be signed to your phone, which makes it impossible to read, bring a tablet or a laptop with you and read everything. I was charged 6k more than the sticker price on the vehicle, and had an extended warranty added, which I did not consent to. The problems don’t end there. When I tried to cancel the unauthorized extended warranty I was met with resistance and more lies. Granted I should have been more careful, but after being there for 5 hours, feeling overwhelmed and navigating Autism Spectrum Disorder in this setting, I was not. I plan to relentlessly pursue these issues until they are resolved. They send a questionnaire within a day or two of purchasing the vehicle, which is why there are some positive reviews. Chances are these people didn’t realize the ways in which they were conned yet. “Let the buyer beware,” definitely applies to this dealership.

Josh is an excellent service rep and ensures you understand everything and will look for coupons.

My advisor Adrian was absolutely wonderful polite friendly respectful patient informative about what was going on with my jeep and filling out paperwork very helpful young man