346 Grant Ave
Auburn, NY 13021

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Sales: 315-252-7273

Used Cars: 315-252-7273

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Fox Chrysler Dodge Jeep RAM - NY

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They sold the car when I had an appointment to go and

Reviewed by Andrea HaenlinMott from NYApril 21, 2025

They sold the car when I had an appointment to go and look at it. I would have appreciated notice.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Love Fox Honda Dodge!!!

Reviewed by Patricia P from Port Byron, NYNovember 11, 2022

I have been purchasing cars since 1992 at Fox Honda Dodge. I have purchased my last 2 cars through Justin Sedorus. He is a great sales guy. Fox has been very good to me and very reasonable. I will be purchasing another vehicle and will be returning to Fox Honda Dodge!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

This is by far the worst experience I've ever had at a

Reviewed by sophiedowerJuly 28, 2022

This is by far the worst experience I've ever had at a dealership. I brought my jeep there for a few minor concerns and they proceeded to tell me new brakes were going to cost me $1200, that I also needed new sparkplugs because they were wearing down ($800), along with additional random items totaling well over $4000 in work. I immediately knew this was BS as I knew most of the problems the car was having. I got a second opinion from a Dunn Tire down the street and the confirmed my suspicions. There is nothing wrong with the brakes, the spark plugs are in fine condition, and all in all, that dealership was trying to take advantage of us. I've been to a few different jeep dealerships and am just absolutely disgusted by the number of stories I've heard of Fox Chrysler Dodge Jeep RAM taking advantage of people and charging them for work that does not need to be done. Do NOT use this dealership for service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Fox Chrysler Dodge Jeep RAM - NY

At Fox Chrysler Dodge Jeep Ram in Auburn, NY, our vision is working together moving people throughout life because we believe going the extra mile helps our customers go the extra thousands. Therefore, we do everything to meet the transportation needs and dreams of our community by hiring, developing and retaining passionate and knowledgeable people who create a lifetime of remarkable experiences.

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