Dodge, Jeep and Chrysler
New Car Dealership in Amityville, NY
Overall Rating
3.8/5
Read dealer reviews
Security Dodge is a Top 10 dealer in the Country and the #1 Certified Pre-Owned Dealer in the Northeast!
Best Selection, Lowest Prices. Largest Inventory.
Long Island's Ram & Wrangler Headquarters
Winner of Chrysler's Customer First Award for Excellence and DealerRater's Chrysler Dealer of the Year Award.
Family Owned and Operated for over 50 years.
Dedicated to our Customer's Satisfaction.
Security Dodge Chrysler Jeep RAM also has a service department if you need ongoing support with your new Dodge or Jeep, Security Dodge Chrysler Jeep RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Amityville, Security Dodge Chrysler Jeep RAM should be your dealership!
Security Dodge Chrysler Jeep RAM Reviews
Overall Rating
3.8/5
73 out of 105 people recommended this dealer
Overall Facilities:
2.6/5
RUN AS FAST AS YOUR CAN AWAY FROM THIS PLACE!!
Reviewed by TOM
in Rockville Centre, NY
October 02, 2019
I spoke with Michelle on the phone about a specific truck i was interested in getting. She called me back not long later and offered me a lease on the vehicle. I had an offer from a competing dealer, so i asked if she could get the price down. She called me back and got the price down by extending the term of the lease. Being that the price was still higher that the other dealer, I asked one last time if she could get the price down another $10 per month. I told her i would come in that evening and leave a deposit. She said that they would not lose a deal over 10/month and to come in.
When i arrived at the dealer that evening, Michelle had left for the day (i had known this), and i spoke to one of the BDC associates Lindsey, who in turn connected me with a sales team member (do not recall her name). She got the info, and ran the numbers with me, however is was at the higher price. I explained that was not what we agreed on , and told her the true number. She went back to Sunny, and explained.
That is when Sunny approached the table we were sitting at and introduced himself. He told me he has discussed the deal with Michelle, and basically called me a liar. He was rude and incredibly unprofessional. I walked out of the dealership that evening with no deposit on a car, giving up my evening with my kids (the only time i have with them during the week).
Shame on Michelle, she later spoke to me and said, I thought he would take $10 off the payment i must have been wrong, for wasting my time.
SHAME ON SUNNY FOR BASICALLY ACCUSING ME OF BEING A LIAR.
YOU HAVE LOST A CUSTOMER FOR LIFE I WILL CONTINUE TO TELL PEOPLE NEVER TO USE SECURITY!!
Unprofessional and Rude
Reviewed by Tim
in Newtown, CT
September 25, 2019
I had one of the most unprofessional, rude and disgusting experiences of my life at Security Dodge Chrysler Jeep Ram. I would NEVER suggest this dealership to someone.
I live in CT and found a car online down at Security in Amityville. I scheduled an appointment for a Friday night after work to come see the car and hopefully buy it. I had previously sold my old car, so a friend was nice enough to drive me down there to go hopefully buy it.
I called the internet sales person directly to tell him that I would be taking the ferry over after work and asked if there was anything I could do to help speed the sales process up since I wouldnt get there until about 730. He told me it wouldnt be a problem, and to come down. The ferry ended up running late due to weather (Dorian) and I arrived at the dealership around 8-810.
The car was not ready to be seen or driven, they wasted about 20 minutes trying to get the car out from behind 6 other cars. We finally went for a 3 minute test drive down the road and back and I loved it. Sold. We went inside to start filling out the paperwork and while i was on the phone with insurance, Anthony Capanelli (a sales manager) who by the way, I had not worked with or talked to before, walked up to me and started cursing me out for coming in so late when they closed at 9 and saying "I clearly didnt care that they have families to go home to". I hung up the phone, voided my deposit and walked out.
I called the next day to file a complaint with the owner of Security, but could only get a hold of the manager Michelle. I explained to her what happened and she was "appauled" and would send me a gift card to say sorry. I told her I was still interested in the car but would only come back if I did not see Anthony. She told me she would go speak with him to find out what happened and call me back.
Well I never heard back from her, so I called and left her a message on Monday night. She called me back saying she thought she called me, but someone left a deposit on the car. Sorry.
From start to finish, this dealership is unprofessional and rude to their customers. Good luck
First Experience - Excellent Experience
Reviewed by Tom Dunn
in Copiague, NY
August 30, 2018
This was my first experience leasing a new vehicle. I originally spoke with Jackie in Internet Sales prior to arriving to Security. She told me that she would provide me with a Sales Person being that I hadn't met with anybody prior. Upon arrival, Jackie came and saw us almost immediately and introduced us to Will. Will was very accommodating and ran numerous numbers on multiple vehicles with no issues. He was assuring in that I received the best deal on my new car. Will then sent us to Tom Dunn who was responsible for all finance paperwork. Though to some this may seem like a dreaded experience (finance paperwork), Tom made this an extremely pleasurable experience and was well beyond expectation. He was even sure to check back in on numerous occasions while waiting for the next step(s) in the process. Following the meeting with Tom, we met with Steve who was responsible for Insurance. Steve took care of everything regarding insurance including speaking directly with my insurance agent to clarify and assure anything needed was fulfilled. Though my first experience, I couldn't imagine it going any better. Security Dodge is your stop for your next car!
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