1050 East Plumb Ln
Reno, NV 89509

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Sales: 866-507-2488

Used Cars: 877-823-7876

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lithia Chrysler Jeep of Reno

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

4220 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service No thank you.

Reviewed by warnerjim77February 09, 2026

Great customer service No thank you. I have said enough and don't wish to say anything else

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I don't know what kind of oil they used.

Reviewed by LELY32000February 08, 2026

I don't know what kind of oil they used. 00W20 or 05W20. Also there was an issue with the pay. According to my Mike I had to wait for the bill to be paid, by the insurance company, until he would release the vehicle. However, when I paid my part of the bill, his colleague hinted that I didn't have to wait. That once I paid my part of the bill, I could get my Jeep and the paperwork will be submitted for payment to the insurance company. In my opinion that is poor costumer service.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would like the chance to speak with you about the level of communication and customer care you received from our Service Team while picking up your Jeep. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything was done quicker than expected.

Reviewed by mmgavrasFebruary 08, 2026

Everything was done quicker than expected. Friendly staff, and quick easy drop off and explanation.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It’s great to know your Jeep Renegade service finished sooner than you expected and that our team kept the drop off and explanation easy. We enjoyed assisting you with a friendly approach. Please reach out if we can help again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lithia Chrysler Jeep of Reno

Lithia Chrysler Jeep of Reno near the surrounding areas of Reno Carson City Sparks Virginia City Susanville and Dayton Nevada features a wide selection of new and used cars trucks and SUVs.

Lithia Chrysler Jeep of Reno always maintains competitive new and pre-owned inventories of Chrysler and Jeep vehicles. Staffed with experience sales representatives and top trained technicians we're here to provide a fun easy and valuable automotive shopping and service experience. Stop by our dealership today at 1050 East Plumb Ln #100
Reno NV 89509 to see for yourself!

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