2800 Osborne Drive East
Hastings, NE 68901

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Sales: 402-463-3104

Used Cars: 402-463-3104

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Tom Dinsdale Automotive of Hastings

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid if you value your time. Un

Reviewed by unsatisfied from NebraskaNovember 17, 2023

TLDR…. Lies of omission on a used vehicle, poor service, wasted my time. 0/5 stars Started the online buying process for a 2015 Jeep wrangler unlimited. Just asked for an honest assessment of its condition. Was told everything was good to go and it is in very good shape.” Asked for more detailed pictures. Multiple quarter sized dents near the hood, carpet was removed tires are barely road legal. But it was “inspected by their techs” Agreed to a fair price for the condition. Went and got the check cut, arranged delivery. About an hour later “ it has hail damage” It’s minor I can deal. About an hour later. “ stereo is broken” Asked if they would fix the stereo OR put new tires. “We can’t because of the” discount “” The lies of omission. The poor inspection by their “techs” And overall horrible service they provided. Wish I could give 0 rating for wasting my time. Wouldn’t recommend

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Watch out for bait and switch

Reviewed by Unhappy Consumer from North Platte, NEMay 20, 2021

I recently tried to purchase a Chrysler Pacifica from this dealership. I utilized their online buying process, but stopped prior to finalizing to ask questions. Then I am told price is wrong, it's really 4k more than what's listed..... but I'm willing to give benefit of the doubt at this point.....I move forward cause I realize mistakes can happen. Then we get down to looking to finance and I'm told that the offers that were listed were incorrect too and I can't receive the combination of rebates and financing that was offered online even though my credit exceeds 800 . They didn't try to make it right at all, just said sorry......essentially tough luck, take it out leave it. So I left it. I would strongly recommend against doing business with this dealership due to the shady business practices they seem to employ. Only good thing I have to say is sales staff was Pleasant and wanted to make the sale, but management is preventing that from happening. Maybe the sales staff will wise up and go to some other dealership when they can't make any sales due to bait and switch practices.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing service and great care of my car

Reviewed by Joe from HastingsSeptember 01, 2020

The service i went in for was for an oil change and a tire rotation and they were able to get that done in a very timely manner and I was able to relax in there customer lounge

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Tom Dinsdale Automotive of Hastings

It's not just a slogan. "Community Driven" is what Tom Dinsdale Automotive is all about. We find great pride in seeing the "TD" logos on vehicles driving around our neighborhoods and we're proud to support the organizations and businesses that make our home so special. Serving the Hastings area with a wide selection of new Chrysler Dodge Jeep and Ram vehicles. We welcome the opportunity to serve you and our goal is to put you behind the wheel of the vehicle that is right for you.

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