5395 I-55 North
Jackson, MS 39206

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Sales: 844-332-1858

Used Cars: 844-612-6560

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Jackson Mac Haik Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This is the most horrible experience I’ve had with a

Reviewed by Catherine from Jackson, MSDecember 05, 2024

This is the most horrible experience I’ve had with a dealership ever. From being lied to, to my vehicle being thrown together at the time of pickup is ridiculous. I don’t even understand how this dealership is in business at this point. I will never waste my money, time or patience with them ever again !!!! If it ever comes time for any extra work to be done, I will trade it before having to deal with the unprofessional individuals, I dealt with while having to wait over an entire month on something that could have been fixed ! If you’re thinking about going here for work or better yet buying, you may wanna think again because you’re in for a rude awakening !

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service from sunny D

Reviewed by Trey from Byram February 23, 2023

The service was impeccable they greeted us before entering the door with great energy. Helped us threw all the paper work and stressful time. Thanks sunny D

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Mac Haik Jackson Chrysler Dodge Jeep Ram Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Don't shop with Jackson Mac Halk

Reviewed by Ternisha Bass Johnson from Raymond, MSJanuary 14, 2023

Very poor customer service experience. Was not able to get any initial paperwork on car payments with % down. Was told nothing can be negotiated and all prices are none negotiable. Car was listed at one price on the website but salesman showed us same car higher priced on his computer screen. No written breakdown of a payment even once you finally speak to the F and I person. We did not feel they wanted to make a deal even when we was willing to write a check fir cash for over 95% of sales price. By far worse dealership experience I every had.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

This is not the type of experience we seek to provide, Ternisha . We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Harry Burden, General Sales Manager, 601-500-5555

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jackson Mac Haik Chrysler Dodge Jeep Ram

We are proud and honored to now be a part of the community here in Jackson MS. Our owner Mac Haik was born and raised in Mississippi and is very excited to bring the Great Mac Haik Feeling to his home state. The Mac Haik name has been a mainstay in Texas as the place to buy your next new or used vehicle. Our group includes 15 new car franchises and we pride ourselves in providing exceptional customer service and great prices. Mac has never sold a dealership since he bought our first store in 1982. Which means you can be assured that you will be dealing with the same great service for generations to come just like they do in Texas!

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