1470 Highway 98 East
Columbia, MS 39429

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Sales: 855-570-3606

Used Cars: 855-544-0181

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Walt Massey Chrysler Dodge Jeep Ram Columbia

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

103 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

This is the third time my car has been in for recalls.

Reviewed by bpowell587January 19, 2026

This is the third time my car has been in for recalls. Each time the work went fine. However the last two times I have been there additional work was done to my car without my permission. The second time it was there a cabin air filter was put in without notifying me. I made them take it out and put the old one back in. During my most recent visit all of my wiper blades were changed and they wanted me pay $106 for them. I did not pay them. One of the employees said that I talked to them and gave the ok. That was a lie. My phone is with Verizon and it was out of service all day. The next time I need serve for any of my 4 Jeeps I will go to another dealership.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Travis Cupples, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very helpful with my concerns gave me a rundown of the

Reviewed by jessedouglasJanuary 19, 2026

Very helpful with my concerns gave me a rundown of the work and did a awesome job

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. We’re glad to hear your concerns were addressed, the work was clearly explained, and everything was done to your satisfaction. We truly appreciate you choosing us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Was good My experience was good but was scheduled for 10

Reviewed by David202007January 13, 2026

Was good My experience was good but was scheduled for 10 but didn't get pulled in till 11 an had another that they got a driver to take me to

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your feedback with us. We’re glad to hear your overall experience was good and appreciate your patience with the delay. We value your time and thank you for choosing us.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Walt Massey Chrysler Dodge Jeep Ram Columbia

At Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS, we’re more than a dealership — we’re your partner on the road. Proudly serving Columbia, Hattiesburg, McComb, and Tylertown, we offer a wide selection of new and pre-owned vehicles, including the RAM 1500, Jeep Wrangler, Dodge Charger, and Chrysler Pacifica. Our customer-first approach ensures transparent pricing, expert guidance, and a personalized experience. Plus, our certified technicians keep your vehicle running its best with genuine parts. Visit us today and discover why so many drivers trust Walt Massey for all their automotive needs.

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