Barnett Chrysler Jeep Kia in Saint Paul including address, phone, dealer reviews, directions, a map, inventory and more

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3610 North Highway 61
Saint Paul, MN 55110

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Sales: 866-792-4316

Used Cars: 866-619-0738

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Barnett Chrysler Jeep Kia

Overall Rating:

4 (out of 5)

76% recommend this dealer

209 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Waiting over 9 months for a part - What a JOKE!

Reviewed by CG from StillwaterSeptember 14, 2022

Worst parts and service experience I've ever experienced in my life. I have a 2015 Jeep Grand Cherokee with lifetime warranty. The front passenger seat belt retractor stopped working - so a MAJOR safety issue - seat belt doesn't work at all. I took it into Barnett for the warranty repair - after 2 hours they tell me, "Yes, it's covered under warranty, we have to order the part". I have been waiting since January 17th, 2022 for a seat belt retractor. I'm not sure if they are only selling them or don't want to work on warranty items - after many calls, and many times being told the part will be in next week, in 2 weeks, yada yada - September 14, 2022 - told again, part won't be in until 9/29 - so over 9 months to get a part. I decide to call around and find one in Roseville, scheduled the repair for next week. So, Barnett and your supply chain issue excuse is a bunch of garbage. Barnett will never, ever get any of my business ever again - I have purchased 4 jeeps in my life - 1 from Barnett - but I will never buy or give any Barnett any of my business ever - and I will let anyone I know how terrible this business is.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst parts and service experience I've ever experienced

Reviewed by gardncwSeptember 14, 2022

Worst parts and service experience I've ever experienced in my life. I have a 2015 Jeep Grand Cherokee with lifetime warranty. The front passenger seat belt retractor stopped working - so a MAJOR safety issue - seat belt doesn't work at all. I took it into Barnett for the warranty repair - after 2 hours they tell me, "Yes, it's covered under warranty, we have to order the part". I have been waiting since January 17th, 2022 for a seat belt retractor. I'm not sure if they are only selling them or don't want to work on warranty items - after many calls, and many times being told the part will be in next week, in 2 weeks, yada yada - September 14, 2022 - told again, part won't be in until 9/29 - so over 9 months to get a part. I decide to call around and find one in Roseville, scheduled the repair for next week. So, Barnett and your supply chain issue excuse is a bunch of garbage. Barnett will never, ever get any of my business ever again - I have purchased 4 jeeps in my life - 1 from Barnett - but I will never buy or give any Barnett any of my business ever - and I will let anyone I know how terrible this business is.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

This part was ordered on January 17th. ?We were immediately advised that it was not avaliable. The most recent communication from the manufacturer to us was that the part was still on backorder with an ETA of September 30, however, shipping for this part is still not confirmed. We have reciprocity with other dealers and did communicate with Roseville but were told that while they have the needed part, it is committed to another customer, not CG, and not available to us. While we regret the inconvenience, we simply are not able to resolve the supply chain issues that continue to plague our industry as well as many other businesses. Sincerely, Barnett Management

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sales people are liers service people %##$ cheap parts

Reviewed by Dissapointed August 03, 2022

Sales people are liers service people %##$ cheap parts rude personal every bad review is totally true don.t buy anything from Barnett shame on you mr.barnett

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Dear “Disappointed”, It is hard to respond to a review like this when we have no idea who you are or why you feel so negatively. We have been in business here in White Bear Lake for over 60 years and have generations of happy customers. It sounds, based on your review, that you have visited our show floor, our service department, and our parts department, at different times in the past. Please update your review with your name or call Mr. Barnett at 612-564-4199 so we may discuss your experiences with our dealership.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Barnett Chrysler Jeep Kia

It's a Family Thing at Barnett Auto Group.

The Barnett name has been part of the White Bear Lake Auto Dealer scene for over 50 years. Yes the brands have changed. That's life. But a sales staff committed to making your auto buying experience the best it can be? That's Barnett.

We invite you to browse our full inventory online request more information about vehicles set up a test drive or inquire about financing.

Ready to buy? Get a price quote before visiting the dealership.

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